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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Evaluate and develop own expertise
  2. Work within the organisational structure and context
  3. Manage own work

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

undertaking selfreflection

communicating with diverse audiences including discussion of competency recognition or development needs

responding to diversity including gender and disability

presentingreporting information to others

planning and time management

reading and interpreting materials such as organisational materials competencies position descriptions work instructions reports

writing including work plans curriculum vitae records reports referrals

using numeracy skills to manage time and undertake mathematical tasks embedded in information or instructions

applying equal employment opportunity equity and diversity principles

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation regulations policies procedures and guidelines relating to work in the public sector

competency requirements of current duties

principles of career planningdevelopment and taking responsibility for own learning and development

selfassessment techniques

alternative work strategies

range of learning and development strategies

the organisations risk management procedures

public sector legislation such as occupational health and safety and environment in the context of a public sector work environment

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite unitsthat must be achieved prior to this unitNil

Corequisite unitsthat must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Uphold the values and principles of public service

PSPETHC301B Uphold the values and principles of public service

PSPGOVB Contribute to workgroup activities

PSPGOV302B Contribute to workgroup activities

PSPGOVB Build and maintain internal networks

PSPGOV303B Build and maintain internal networks

PSPGOVB Access and use resources and financial systems

PSPGOV305B Access and use resources and financial systems

PSPGOVB Implement change

PSPGOV306B Implement change

PSPGOVB Organise workplace information

PSPGOV307B Organise workplace information

PSPGOVB Work effectively with diversity

PSPGOV308B Work effectively with diversity

PSPLEGNB Comply with legislation in the public sector

PSPLEGN301B Comply with legislation in the public sector

PSPOHSA Contribute to workplace safety

PSPOHS301A Contribute to workplace safety

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

effective work performance in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to the public sector

case studies and workplace scenarios to capture the range of situations likely to be encountered in a public sector workplace

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when working effectively in the organisation including coping with difficulties irregularities and breakdowns in routine

effective work performance in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Work-related competencies may include

competencies as defined in the Public Sector Training Package

competencies as specified in other relevant Training Packages

enterprise competency standards

qualifications relevant to work responsibilities

essential knowledge and skills specified in position descriptions

Competencies may be identified through

self-assessment/self-identification

colleagues

supervisors

workplace mentors

counsellors

educational programs

specialist services for specific individual needs, such as disability, Aboriginal, language, literacy, numeracy

Competency recognition or development opportunities may include

recognition of prior learning/recognition of current competencies

formal campus-based training

workplace learning

workplace-based training

work experience

conference and seminar attendance

peer support

mentoring

coaching

acting positions

new positions

Records may include

reports of achievement

curriculum vitae

training record books

job applications

Relevant people may include

colleagues/team members

supervisors or managers

clients

Organisational structure and functioning may include

organisational hierarchy

teaming

policies

products

services

clients/customers

Legislation, policy and procedures may include

State/Territory and Commonwealth legislation and regulations such as:

public sector management acts

privacy legislation

equal employment opportunity, anti-discrimination and harassment legislation

occupational health and safety legislation.

environmental legislation

ethics and accountability standards

public sector standards

organisational policy, procedures and protocols

international legislation/codes of behaviour

Organisational context may encompass

goals

objectives

mission

values

ethos

politics

culture

social ethic

Using knowledge of organisational culture may include

to determine the importance of work requirements

to adjust working style and outcomes

to support the organisation's values/ethos

to interpret directions in light of political reality

Position of the work unit may include

position in a hierarchy

number of reporting levels

seniority of work unit head

branch of an agency/department

country branch

small/regional/remote branch

Protocols/difficulties/ special requirements may include

'head office' syndrome that develops between remote branches and head office

time for decisions to be made (in hierarchy)

amount of autonomy of work unit

practicality of delegations

approval processes

role ambiguity between work units

Risks may include

local level/self issues which can be controlled

time wasters

misuse of equipment

personal stress

Work parameters may include

productivity

flexibility

quality

opportunities

risks

timeframes

organisational structure

constraints

contingencies

support or equipment needed