This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

reading and writing at a level to cope with a range of workplace materials

integrating information from a number of sources in order to generate meaning

writing and sequencing paragraphs according to the required purpose of written material

linking ideas in written material through selection and use of words grammatical structures headings and punctuation appropriate to the purpose

spelling punctuation and grammar for workplace documents at an experienced level

responding to diversity including gender and disability

implementing ergonomic requirements for office work

complying with environmental policies such as those relating to paper usewastagerecycling

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation regulations policies procedures and guidelines relating to written communication in the public sector such as privacy freedom of information information security confidentiality copyright

principles of effective written communication

differences in registerstyle between workplace communication for different purposes

government style manual

organisation protocols for a range of written communication

channels of communication and processes for obtaining advice approvals etc

organisational policy for recordkeeping paperbased and electronic

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of preparing written materials

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Uphold the values and principles of public service

PSPETHC301B Uphold the values and principles of public service

PSPGOVB Work effectively in the organisation

PSPGOV301B Work effectively in the organisation

PSPGOVB Contribute to workgroup activities

PSPGOV302B Contribute to workgroup activities

PSPGOVB Organise workplace information

PSPGOV307B Organise workplace information

PSPGOVB Work effectively with diversity

PSPGOV308B Work effectively with diversity

PSPLEGNB Comply with legislation in the public sector

PSPLEGN301B Comply with legislation in the public sector

PSPOHSA Contribute to workplace safety

PSPOHS301A Contribute to workplace safety

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

workplace documents interpreted and composed in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to written materials in the public sector

case studies and workplace scenarios to capture the range of written communication situations likely to be encountered in the public sector

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when interpreting and composing workplace documents including coping with difficulties irregularities and breakdowns in routine

workplace documents interpreted and composed in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Workplace materials may include:

Procedural information may include:

Legislation, policy and standards may include:

Protocols may include:

Written materials may include:

Audience may include:

Specific requirements and sensitivities may include: