Elements and Performance Criteria
- Exercise Parliamentary protocols
- Confidential and sensitive issues are identified and confidentiality maintained in accordance with organisational policy and procedures.
- Parliamentary conventions and traditions are identified and applied according to the occasion, location and participants.
- Strict protocols for Parliament are identified and adhered to, and others are assisted in the application of these protocols in accordance with required behaviour.
- Occasions/situations are assessed and conduct is exercised to suit the occasion and comply with public sector standards and code/s of conduct.
- Situations where apparently conflicting protocols might apply are assessed and decisions made on appropriate action, or referred for advice in accordance with policy and guidelines.
- Provide secretariat services
- The scope and type of committee/inquiry, and the Chair's role and responsibilities are identified to ensure the provision of advice and administrative support meets committee requirements.
- Administrative services are provided to support the committee system and the conduct of individual inquiries in accordance with organisational policy and procedures.
- Briefing papers are provided for meetings and information gathering activities in the timeframe set by the relevant committee.
- Report drafting services are provided that result in reports that are well structured, defensible, based on comprehensive and balanced information and meet organisational requirements for style, language and content.
- Strategies are implemented to ensure the effective promotion of committee reports in accordance with organisational policy and procedures.
- Research and present information and advice
- Research is conducted to respond to requests for information/advice and to support the information gathering activities of committees in accordance with organisational requirements.
- The context, purpose and audience for the information/advice is determined and a research methodology is developed to suit.
- Policy and legislation are analysed, databases searched and interviews conducted as required to obtain the necessary information in accordance with the research methodology.
- Information/advice is provided that is logical, balanced and comprehensive, and is analysed and presented in accordance with the purpose for which it was requested.
- Requests for information/advice are responded to immediately or information is provided on what steps are being taken to address the request.
- Assist in the preparation of proposed legislation
- Administrative services are provided to support departmental processes for the preparation and submission of proposed legislation in accordance with organisational policy and procedures.
- Administrative services are provided to support the Parliamentary and Cabinet process for the enacting of legislation in accordance with organisational policy and procedures.
- Administrative support is provided to assist with the drafting of amendments and Private Members' Bills in accordance with organisational requirements.
- Provide community liaison and Parliamentary relations services
- Strategies are implemented to promote public awareness of, and participation in, committee inquiries in accordance with organisational requirements.
- Inter-Parliamentary relations are promoted through the provision of advice and support that facilitates the conduct of Parliament's regional and international affairs.
- Incoming/outgoing delegations and Parliamentary visitors are assisted in accordance with the agreed program and visit objectives.
- International cooperation is facilitated through provision of assistance and information in accordance with organisational policy and procedures.
- Present seminars
- Seminar content and supporting documentation is regularly updated and tailored to meet specific audience needs and interests.
- Information and education services are provided to promote public knowledge and awareness of, and interaction with, the Parliament in accordance with organisational policy and procedures.
- Feedback is obtained from seminar participants to gauge satisfaction and suggestions for improvement, and recommendations are acted on as required in accordance with organisational requirements.