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Elements and Performance Criteria

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

locating and accessing information

acquiring retaining and recalling information

applying information and protocols

discarding redundant information

dealing with ambiguity and Machinery of Government changes

communicating with a diverse workforce

responding to diversity including gender and disability

applying workplace safety procedures in the context of work in the public sector

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

Westminster System

separation of powers

systems of government

Parliamentary structures bicameralunicameral

role and function of Parliament

role and structures of Parliamentary committees

application of statutory requirements imposed by central agencies such as Treasury Premiers Prime Minister and Cabinet

Parliamentary procedures impacting on the organisation such as petitions Ministerial statements Question Time Questions without Notice Questions on Notice

Parliamentary process and how it affects operational objectives and timeframes

Cabinet processes

Bill to Act process

Machinery of Government and administrative arrangements

range and type of legislation relating to the public sector including occupational health and safety

public sector codes of ethics codes of conduct and statements of values

equal employment opportunity equity and diversity principles

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite unitsthat must be achieved prior to this unitNil

Corequisite unitsthat must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPGOVB Deliver and monitor service to clients

PSPGOV402B Deliver and monitor service to clients

PSPGOVB Use resources to achieve work unit goals

PSPGOV403B Use resources to achieve work unit goals

PSPGOVB Develop and implement work unit plans

PSPGOV404B Develop and implement work unit plans

PSPGOVB Provide input to change processes

PSPGOV405B Provide input to change processes

PSPGOVB Gather and analyse information

PSPGOV406B Gather and analyse information

PSPGOVB Provide a quotation

PSPGOV407B Provide a quotation

PSPGOVA Provide support to Parliament

PSPGOV409A Provide support to Parliament

PSPPROCA Administer contracts

PSPPROC410A Administer contracts

PSPREGB Give evidence

PSPREG410B Give evidence

PSPREGA Gather information through interviews

PSPREG411A Gather information through interviews

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of government processes in a range of or more contexts or occasions over time in generalist or specialist work activities such as delivering and monitoring services to clients using resources conducting interviews giving evidence administering contracts etc

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to the public sector

organisational structures

Machinery of Government information

case studies and workplace scenarios to capture the range of situations likely to be encountered when applying government processes

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when applying government processes including coping with difficulties irregularities and breakdowns in routine

applying government processes in a range of or more contexts or occasions over time in contexts relating to generalist or specialist work activities such delivering and monitoring services to clients using resources conducting interviews giving evidence administering contracts etc

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Range Statement


The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Machinery of Government may include	cycles of government, such as budget cycle separation of powers (Executive, Judiciary, Legislative) levels of government (Federal, State/Territory, Local) legislative process role and functions of parliamentary structures (unicameral, bicameral) Cabinet Ministers Ministerial portfolios structure and functions of government departments quasi-government organisations

Information may include	documents databases web sites oral information from: managers supervisors colleagues

Organisational structures may include	bureaucratic structure and hierarchy key personnel and their roles key organisational functions and accountabilities

Protocols may include	forms of address who may be addressed directly written protocols/formats for written materials restrictions relating to contact with: Minister's office media members of the public/specific interest groups Members of Parliament other government departments senior management/Board members government and opposition parties