This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

reading and writing at a level to cope with a range of complex and sensitive workplace materials

critically analysing and synthesising information to compose complex written documents

refining content structure and sequence according to the required purpose of written material

using spelling punctuation and grammar for workplace documents at an experienced level

providing feedback on other peoples work in ways suited to the diversity of the workplace including creation of learning opportunities to improve researchdocument input

responding to diversity including gender and disability

implementing ergonomic requirements for office work

complying with environmental policies such as those relating to paper usewastagerecycling

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation regulations policies procedures and guidelines relating to written communication in the public sector such as privacy freedom of information information security confidentiality copyright intellectual property

critical analysis of complex information

politically and culturally sensitive documents

organisational requirements for complex written documents

government style manual requirements

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of preparing written materials

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPGOVB Undertake research and analysis

PSPGOV504B Undertake research and analysis

PSPGOVA Promote diversity

PSPGOV505A Promote diversity

PSPGOVA Develop and use political nous

PSPGOV515A Develop and use political nous

PSPLEGNB Promote compliance with legislation in the public sector

PSPLEGN501B Promote compliance with legislation in the public sector

PSPOHSA Monitor and maintain workplace safety

PSPOHS501A Monitor and maintain workplace safety

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

complex workplace documents composedrefined in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to written communication in the public sector

examples of complex workplace documents

government style guide

case studies and workplace scenarios to capture the range of situations likely to be encountered when composingrefining complex workplace documents

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when refining complex workplace documents including coping with difficulties irregularities and breakdowns in routine

complex workplace documents composedrefined in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Information for critical analysis may include:

Purpose may include:

Complex documents may include:

Structure and content may include:

Submission of document may include:

Organisational requirements may include:

Legislation, policy and procedures may include: