This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

applying legislation regulations and policies relating to benchmarking

planning and managing projects

collecting recording and collating information

undertaking research and analysis

using records management systems

interpreting organisational information

communicatingconsulting with a range of diverse stakeholders

responding to diversity including gender and disability

writing recommendations and reports requiring formality of expression

using numeracy skills for data analysis

applying procedures relating to occupational health and safety and environment in the context of benchmarking

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation regulations policies procedures and guidelines relating to benchmarking

principles of benchmarking performance

organisational structure and functions systems and processes

public sector standards including ethics and security relating to organisational information

project management

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of benchmarking

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPIMA Maintain and monitor service standards

PSPIM503A Maintain and monitor service standards

PSPGOVB Coordinate resource allocation and usage

PSPGOV503B Coordinate resource allocation and usage

PSPGOVB Undertake research and analysis

PSPGOV504B Undertake research and analysis

PSPGOVA Promote diversity

PSPGOV505A Promote diversity

PSPGOVA Undertake negotiations

PSPGOV507A Undertake negotiations

PSPGOVA Manage conflict

PSPGOV508A Manage conflict

PSPGOVA Provide leadership

PSPGOV511A Provide leadership

PSPGOVA Use complex workplace communication strategies

PSPGOV512A Use complex workplace communication strategies

PSPGOVA Coordinate risk management

PSPGOV517A Coordinate risk management

PSPLEGNB Promote compliance with legislation in the public sector

PSPLEGN501B Promote compliance with legislation in the public sector

PSPPMB Manage complex projects

PSPPM502B Manage complex projects

PSPSECA Develop security risk management plans

PSPSEC502A Develop security risk management plans

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

performance benchmarked in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to benchmarking

industry best practice standards for benchmarks

access to similar organisationsareasfunctions for comparison

case studies and workplace scenarios to capture the range of situations likely to be encountered when benchmarking performance

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when benchmarking performance including coping with difficulties irregularities and breakdowns in routine

performance benchmarked in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Benchmarking is:

Scope may include:

Resources may include:

Benchmarking approach may include:

Key result areas may include:

Research may include:

Benchmarks may include:

Stakeholders may include:

Legislation, standards, policies and guidelines may include:

Staffing arrangements may be:

Tacit knowledge is: