This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

using a variety of words and language structures to explain complex ideas to different audiences

interpreting and explaining complex formal documents and assisting others to apply them in the workplace

preparing written advice requiring reasoning and precision of expression

undertaking consultation discussion and advice using exchange of complex oral and written information

undertaking conflict resolution and negotiation

providing counselling and mediation

responding to diversity including gender and disability

presenting information

coaching others in human resource policy and procedures

applying occupational health and safety procedures and sustainability practices in the context of human resource consultancy services

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

the full range of human resource functions where line managers and other nonspecialists have a human resource role

human resource policies and practices

relevant awards legislation and agreements pertaining to employment framework and conditions

employment contractsorganisational certified agreements

organisational goals policies and procedures

jurisdictional legislation applying to human resources including occupational health and safety and environment and sustainability practices

equal employment opportunity equity and diversity principles

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCA Uphold and support the values and principles of public service

PSPETHC401A Uphold and support the values and principles of public service

PSPGOVB Deliver and monitor service to clients

PSPGOV402B Deliver and monitor service to clients

PSPGOVB Gather and analyse information

PSPGOV406B Gather and analyse information

PSPGOVA Value diversity

PSPGOV408A Value diversity

PSPGOVA Deal with conflict

PSPGOV411A Deal with conflict

PSPGOVA Use advanced workplace communication strategies

PSPGOV412A Use advanced workplace communication strategies

PSPGOVA Provide workplace mentoring

PSPGOV414A Provide workplace mentoring

PSPGOVA Apply government processes

PSPGOV422A Apply government processes

PSPHRA Administer human resource processes

PSPHR402A Administer human resource processes

PSPLEGNA Encourage compliance with legislation in the public sector

PSPLEGN401A Encourage compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

the provision of consultancy service for human resource management in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation organisational policies procedures corporate and strategic documents

workplace scenarios and case studies

human resource management guidelines and other relevant workplace materials such as human resource documents and plans

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when providing human resource consultancy services including coping with difficulties irregularities and breakdowns in routine

the provision of consultancy service for human resource management in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

demonstration

observation

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Stakeholders may include:

Legislation and policy requirementsmay include:

Information and advicemay relate to:

Support may be: