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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Promote the value of human resource function
  2. Provide strategic direction in human resource services
  3. Manage the human resource function
  4. Promote the value of human resource function
  5. Provide strategic direction in human resource services
  6. Manage the human resource function

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying strategic thinking and planning

coaching, training and facilitating

leading, influencing and negotiating

explaining complex ideas to different audiences

interpreting and explaining complex, formal documents including policy and legislation and assisting others to apply them in the workplace

preparing written advice and reports requiring reasoning and precision of expression


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational goals, policies and procedures

the importance of human resource management in attaining organisational goals

strategic planning processes

public sector strategic planning and its relationship with human resource strategy

the relationships between key human resource functions

deployment of financial resources

use of technological resources for strategic purposes

systematic use of information sources for strategic purposes

national and international models of human resource management and functions

the concept of diversity and its integration within and across all human resource functions and areas

human resource policies and practices

jurisdictional legislation that applies to human resources, including work health and safety and environmental policies and procedures

range of evaluation methodologies