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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare information materials
   • Determine the purpose of the materials, intended audience and media to be used.
   • Design materials to suit intended audience.
   • Seek feedback on the content and presentation of materials, and make revisions.
   • Use interpreters and/or translators as required to ensure materials reach a diverse audience.
2. Prepare presentation
   • Determine objectives for the presentation to reflect the identified needs of the audience.
   • Make provisions for participants to contribute to sessions based on their experience.
   • Include examples of issues and how they were addressed in presentation materials.
   • Determine methods to be used and presentation style of information to suit the specified objectives of the session, the needs of the participants and the size and location of the group.
3. Deliver presentation
   • Structure the presentation of sessions to facilitate the creation of opportunities for discussion of broad conceptual, ethical and legal issues surrounding injury management.
   • Explain objectives of the session, structure of the activities and other details to participants to suit their level of understanding and experience, and elicit feedback.
   • Adapt materials and presentation techniques to the particular audience.
   • Use case studies for illustrative purposes and address urgency and levels of risk in injury management.
   • Highlight models of excellence in injury management.
4. Review session outcomes
   • Encourage participants to provide feedback on all aspects of the education sessions.
   • Review suitability of the approach, the content and outcomes as a guide for further activities.
   • Review your own performance against objectives and in response to participants’ feedback.
   • Undertake needs analysis for further education sessions.
   • Provide advice to relevant people regarding possible future activities or amendments to organisational awareness strategy and programs.
5. Prepare information materials
   • Determine the purpose of the materials, intended audience and media to be used.
   • Design materials to suit intended audience.
   • Seek feedback on the content and presentation of materials, and make revisions.
   • Use interpreters and/or translators as required to ensure materials reach a diverse audience.
6. Prepare presentation
   • Determine objectives for the presentation to reflect the identified needs of the audience.
   • Make provisions for participants to contribute to sessions based on their experience.
   • Include examples of issues and how they were addressed in presentation materials.
   • Determine methods to be used and presentation style of information to suit the specified objectives of the session, the needs of the participants and the size and location of the group.
7. Deliver presentation
   • Structure the presentation of sessions to facilitate the creation of opportunities for discussion of broad conceptual, ethical and legal issues surrounding injury management.
   • Explain objectives of the session, structure of the activities and other details to participants to suit their level of understanding and experience, and elicit feedback.
   • Adapt materials and presentation techniques to the particular audience.
   • Use case studies for illustrative purposes and address urgency and levels of risk in injury management.
   • Highlight models of excellence in injury management.
8. Review session outcomes
   • Encourage participants to provide feedback on all aspects of the education sessions.
   • Review suitability of the approach, the content and outcomes as a guide for further activities.
   • Review your own performance against objectives and in response to participants’ feedback.
   • Undertake needs analysis for further education sessions.
   • Provide advice to relevant people regarding possible future activities or amendments to organisational awareness strategy and programs.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

making presentations to provide awareness sessions aimed at improving injury management skills of less experienced members of staff

tailoring sessions to the needs of adult learners

explaining complex concepts and formal documents, including legislation, standards and codes of conduct

using communication styles to suit different audiences and purposes

mentoring culturally and linguistically diverse staff to maximise rehabilitation and/or return to work outcomes

incorporating feedback from attendees into future session design and delivery

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

work health and safety and environmental procedures, legislation, policies, guidelines and processes relating to injury management

the organisation’s strategic objectives related to injury management

national strategic objectives relating to rehabilitation and return to work

the link between ongoing information sessions and effective injury management

audience requirements

adult learning principles

public sector values and codes of conduct

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