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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Estimate liability
   • Use current information and guidelines on legislative changes and liability management to ensure up-to-date methods are used to estimate liability.
   • Identify all anticipated costs the employer believes may be incurred up to the time claims are resolved.
   • Use case estimate software facilities as required to create automated case estimates based on reporting data.
   • Use key indicators to estimate costs and amend automated estimates as necessary, based on local knowledge of particular claims.
   • Review estimates at required intervals, and maintain estimates of future liability on all open claims.
   • Identify and pursue recovery rights against other parties or employers for the disabilities claimed.
2. Determine settlement options
   • Identify settlement options.
   • Assess options to determine the most cost effective course of action, given the nature and extent of each liability.
3. Negotiate settlements
   • Consult injured workers to ensure they have competent professional and financial advice before entering into an agreement.
   • Negotiate settlement terms to meet obligations and minimise losses.
   • Determine settlement terms that represent substantial savings on costs that would otherwise have been incurred for future liability.
   • Negotiate settlements within financial delegations or refer.
   • Obtain discharge to ensure potential for further liability is eliminated.
   • Refer settlements, for conciliation and arbitration where agreement cannot be reached.
4. Estimate liability
   • Use current information and guidelines on legislative changes and liability management to ensure up-to-date methods are used to estimate liability.
   • Identify all anticipated costs the employer believes may be incurred up to the time claims are resolved.
   • Use case estimate software facilities as required to create automated case estimates based on reporting data.
   • Use key indicators to estimate costs and amend automated estimates as necessary, based on local knowledge of particular claims.
   • Review estimates at required intervals, and maintain estimates of future liability on all open claims.
   • Identify and pursue recovery rights against other parties or employers for the disabilities claimed.
5. Determine settlement options
   • Identify settlement options.
   • Assess options to determine the most cost effective course of action, given the nature and extent of each liability.
6. Negotiate settlements
   • Consult injured workers to ensure they have competent professional and financial advice before entering into an agreement.
   • Negotiate settlement terms to meet obligations and minimise losses.
   • Determine settlement terms that represent substantial savings on costs that would otherwise have been incurred for future liability.
   • Negotiate settlements within financial delegations or refer.
   • Obtain discharge to ensure potential for further liability is eliminated.
   • Refer settlements, for conciliation and arbitration where agreement cannot be reached.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to determining liability and negotiating settlements

determining liability and negotiating settlements in the context of injury management

using communication including negotiation and problem solving with injured workers, their representatives, employers and case coordinators

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation legislation work health and safety and environment, regulations, policies, procedures and guidelines relating to injury management

case estimate software

methodology for estimating liability

risk management in the context of injury management

delegations

obligations and options for settlement under the legislation

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