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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Initiate preliminary investigation to confirm non-compliance
   • Assess information, confirm likely non-compliance and if matter under investigation falls within jurisdiction.
   • Prioritise importance and urgency of the matter for action.
   • Initiate documentation for investigation of alleged matter.
2. Plan investigation
   • Determine the objectives of the investigation and obtain necessary resources to conduct the investigation.
   • Identify and plan for risks associated with the investigation including sensitivities that might affect the organisation.
   • Select methods to achieve the investigation's objectives.
   • Identify timelines and prioritise tasks.
   • Confirm and initiate communication and case management requirements.
   • Record investigation planning.
   • Obtain approval to commence investigation.
3. Initiate investigation
   • Implement evidence recording process.
   • Identify, locate and contact possible witnesses to request information.
   • Identify and locate responsible parties and record their particulars.
   • Contact responsible parties for interview and inform them of the nature of the investigation as required by law.
   • Research evidence requirements to establish the type and standard of evidence and necessary resources according to the size of investigation and nature of the offence.
   • Select and initiate investigative techniques.
4. Initiate preliminary investigation to confirm non-compliance
   • Assess information, confirm likely non-compliance and if matter under investigation falls within jurisdiction.
   • Prioritise importance and urgency of the matter for action.
   • Initiate documentation for investigation of alleged matter.
5. Plan investigation
   • Determine the objectives of the investigation and obtain necessary resources to conduct the investigation.
   • Identify and plan for risks associated with the investigation including sensitivities that might affect the organisation.
   • Select methods to achieve the investigation's objectives.
   • Identify timelines and prioritise tasks.
   • Confirm and initiate communication and case management requirements.
   • Record investigation planning.
   • Obtain approval to commence investigation.
6. Initiate investigation
   • Implement evidence recording process.
   • Identify, locate and contact possible witnesses to request information.
   • Identify and locate responsible parties and record their particulars.
   • Contact responsible parties for interview and inform them of the nature of the investigation as required by law.
   • Research evidence requirements to establish the type and standard of evidence and necessary resources according to the size of investigation and nature of the offence.
   • Select and initiate investigative techniques.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least two occasions.

acting ethically

applying legislation, regulations and codes of practice

using process mapping

undertaking research, analysis and problem solving in the context of investigating non compliance

questioning and negotiating meaning

responding to diversity

using planning and time management in the context of investigations

preparing written reports and recommendations requiring accuracy, formal language structures

using information technology for data analysis, recording and reporting

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

investigation methodology and techniques

rules and types of evidence

storage and continuity of evidence

applicable legislation

aspects of criminal, civil or administrative law

jurisdiction, powers and restrictions to investigate

organisational policy and procedures

cultural awareness

confidentiality and privacy issues

reporting procedures which provide a written or electronic audit trail

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