Elements and Performance Criteria
- Contribute to the development of a diversity strategy
- Identify the organisational context and framework for the diversity strategy and establish key result areas.
- Identify diversity issues and objectives to enhance business unit and organisational effectiveness.
- Use the strategy to identify benefits and opportunities provided by a diverse workforce.
- Link diversity objectives in the strategy with the demographic profile of the client base, the organisation’s strategic goals and the core business of the business unit.
- Consult with stakeholders, including people from key equity groups and the organisation’s clients.
- Design the strategy to provide a mechanism through which diversity issues can be integrated.
- Promote and review diversity strategy
- Communicate and promote the strategy within the business unit and the organisation in accordance with audience needs.
- Identify the need for diversity support programs and establish such programs in accordance with the objectives of the diversity strategy.
- Encourage individuals to align everyday work with the diversity strategy.
- Monitor and report progress of diversity strategies within business plans.
- Monitor and review the effectiveness of the strategy and identify and act upon recommendations for enhancements.
- Facilitate the development of a workforce that promotes and values diversity
- Identify and communicate benefits of a diverse workforce to those working within the business unit and the organisation.
- Develop or adopt initiatives and resources to address barriers to equal employment opportunity within the organisation.
- Employ a range of leadership styles to facilitate intercultural management and to manage diverse teams.
- Identify and use the diversity factors associated with individuals within the workforce in the delivery of services to diverse clients.
- Accept and encourage a range of working styles that are reflective of a diverse workforce, unified to the organisational context.
- Use diversity training and awareness programs, to promote the benefits of a diverse workforce.
- Facilitate communication within a diverse workforce
- Identify and address language, literacy and numeracy issues to facilitate full participation of all members of the workforce and development activities.
- Employ a range of communication strategies to meet the needs of a diverse workforce and client base.
- Identify the target audience and tailor communications strategies accordingly.
- Identify and use resources to facilitate effective communication within the workplace.
- Identify and adjust ineffective and inappropriate communication strategies to meet the information needs of a diverse workforce and client base.
- Contribute to the development of a diversity strategy
- Identify the organisational context and framework for the diversity strategy and establish key result areas.
- Identify diversity issues and objectives to enhance business unit and organisational effectiveness.
- Use the strategy to identify benefits and opportunities provided by a diverse workforce.
- Link diversity objectives in the strategy with the demographic profile of the client base, the organisation’s strategic goals and the core business of the business unit.
- Consult with stakeholders, including people from key equity groups and the organisation’s clients.
- Design the strategy to provide a mechanism through which diversity issues can be integrated.
- Promote and review diversity strategy
- Communicate and promote the strategy within the business unit and the organisation in accordance with audience needs.
- Identify the need for diversity support programs and establish such programs in accordance with the objectives of the diversity strategy.
- Encourage individuals to align everyday work with the diversity strategy.
- Monitor and report progress of diversity strategies within business plans.
- Monitor and review the effectiveness of the strategy and identify and act upon recommendations for enhancements.
- Facilitate the development of a workforce that promotes and values diversity
- Identify and communicate benefits of a diverse workforce to those working within the business unit and the organisation.
- Develop or adopt initiatives and resources to address barriers to equal employment opportunity within the organisation.
- Employ a range of leadership styles to facilitate intercultural management and to manage diverse teams.
- Identify and use the diversity factors associated with individuals within the workforce in the delivery of services to diverse clients.
- Accept and encourage a range of working styles that are reflective of a diverse workforce, unified to the organisational context.
- Use diversity training and awareness programs, to promote the benefits of a diverse workforce.
- Facilitate communication within a diverse workforce
- Identify and address language, literacy and numeracy issues to facilitate full participation of all members of the workforce and development activities.
- Employ a range of communication strategies to meet the needs of a diverse workforce and client base.
- Identify the target audience and tailor communications strategies accordingly.
- Identify and use resources to facilitate effective communication within the workplace.
- Identify and adjust ineffective and inappropriate communication strategies to meet the information needs of a diverse workforce and client base.