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Elements and Performance Criteria

  1. Establish the organisational context for knowledge management
  2. Develop capability in knowledge management
  3. Facilitate knowledge management
  4. Integrate aspects of knowledge management with information management
  5. Establish the organisational context for knowledge management
  6. Develop capability in knowledge management
  7. Facilitate knowledge management
  8. Integrate aspects of knowledge management with information management

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to knowledge management and information management

showing leadership and taking risks in the context of knowledge management

facilitating groups and learning

communicating with a diverse range of stakeholders to build knowledge management capacity


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation including work health and safety and environment, regulations, policies, procedures and guidelines relating to knowledge management and information management, including privacy, freedom of information

principles of knowledge management

Australian Standard for Knowledge management

tools and techniques related to introduction of knowledge management initiatives

intersection of knowledge management with other disciplines, including organisational learning, information management/technology, human resources management, communications

cultural aspects of knowledge and knowledge management