Elements and Performance Criteria
- Establish the organisational context for knowledge management
- Identify the organisation’s history, culture, functions, strategic direction, performance and knowledge resources.
- Identify organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management.
- Assess the current knowledge management position of the organisation and determine the strengths and weaknesses of its knowledge resources and activities.
- Undertake consultation with stakeholders to raise and awareness of knowledge management and to establish goals for the business unit and/or the organisation.
- Identify and explore the cultural aspects of knowledge and knowledge management in the context of the organisational environment.
- Develop capability in knowledge management
- Identify and promote the benefits of knowledge management.
- Develop and align knowledge management initiatives with the overall organisational strategy.
- Develop initiatives to build long-term capability in knowledge management and a culture of sharing knowledge and to create new knowledge in the organisation.
- Build management and stakeholder support throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits.
- Facilitate knowledge management
- Integrate aspects of knowledge management with information management
- Integrate processes for the management of explicit knowledge with the organisation’s information management systems.
- Record and store explicit knowledge.
- Facilitate structuring, maintaining and linking of explicit knowledge to related organisational information.
- Manage knowledge and information to improve their integration and use to meet business unit goals.
- Establish the organisational context for knowledge management
- Identify the organisation’s history, culture, functions, strategic direction, performance and knowledge resources.
- Identify organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management.
- Assess the current knowledge management position of the organisation and determine the strengths and weaknesses of its knowledge resources and activities.
- Undertake consultation with stakeholders to raise and awareness of knowledge management and to establish goals for the business unit and/or the organisation.
- Identify and explore the cultural aspects of knowledge and knowledge management in the context of the organisational environment.
- Develop capability in knowledge management
- Identify and promote the benefits of knowledge management.
- Develop and align knowledge management initiatives with the overall organisational strategy.
- Develop initiatives to build long-term capability in knowledge management and a culture of sharing knowledge and to create new knowledge in the organisation.
- Build management and stakeholder support throughout knowledge management initiatives to ensure immediate successes are transformed into ongoing benefits.
- Facilitate knowledge management
- Integrate aspects of knowledge management with information management
- Integrate processes for the management of explicit knowledge with the organisation’s information management systems.
- Record and store explicit knowledge.
- Facilitate structuring, maintaining and linking of explicit knowledge to related organisational information.
- Manage knowledge and information to improve their integration and use to meet business unit goals.