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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Assist with the development of policy guidelines for the organisation
   • Research and analyse existing procedures impacted by the policy for consistency.
   • Research intended audience/s for policy guidelines and confirm the required structure, language style and format.
   • Undertake consultation to obtain information on the requirements of policy guidelines.
   • Assist with writing guidelines.
2. Respond to routine policy enquiries
   • Confirm policy implications and requirements.
   • Provide routine information and advice on the application of relevant acts, regulations, procedures, codes of practice, standards and guidelines considering intended use and consequences.
   • Refer non-routine policy enquiries for advice.
3. Gather and analyse policy feedback
   • Gather, analyse and report information relating to the intended and actual outcomes of organisation policy during and following policy implementation.
   • Provide suggestions related to continuous improvement, termination or succession of organisation policy based on policy feedback.
4. Assist with the development of policy guidelines for the organisation
   • Research and analyse existing procedures impacted by the policy for consistency.
   • Research intended audience/s for policy guidelines and confirm the required structure, language style and format.
   • Undertake consultation to obtain information on the requirements of policy guidelines.
   • Assist with writing guidelines.
5. Respond to routine policy enquiries
   • Confirm policy implications and requirements.
   • Provide routine information and advice on the application of relevant acts, regulations, procedures, codes of practice, standards and guidelines considering intended use and consequences.
   • Refer non-routine policy enquiries for advice.
6. Gather and analyse policy feedback
   • Gather, analyse and report information relating to the intended and actual outcomes of organisation policy during and following policy implementation.
   • Provide suggestions related to continuous improvement, termination or succession of organisation policy based on policy feedback.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading complex and formal documents

researching and providing information

preparing written reports

working with legislation drafters and legal advisers

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

practices and procedures for developing policy guidelines

policy feedback mechanisms

current organisation policies

government policies and international policy obligations that impact on organisation policy

organisation and government procedures and protocols

public sector code/s of ethics and code/s of conduct

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