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Elements and Performance Criteria

1. Develop policy guidelines for the organisation
   • Confirm policy intent and identify and review existing procedures impacted by the policy for consistency with the policy.
   • Determine intended audience for policy guidelines as well as structure, language style and format.
   • Develop guidelines in consultation with policy developer, end users and organisation approval personnel.
   • Submit guidelines and obtain approval.
2. Interpret and advise on organisation policy
   • Analyse policy and interpret and confirm the intent and implications.
   • Provide information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines.
   • Ensure provided documentation supports the information and advice given and reflects consideration of intended use and consequences.
3. Monitor the implementation of organisation policy
   • Gather, analyse and report policy feedback on implementation issues.
   • Evaluate implementation of policy against initial criteria in implementation plan and report outcomes.
   • Implement quality assurance mechanisms to monitor policy implementation.
   • Identify and report any unforeseen practices and action.
   • Monitor the environment for policy implications, and identify potential or impending organisation policy changes.
4. Advise on policy implementation
   • Gather, analyse and report information relating to the intended and actual outcomes of organisation policy during and following policy implementation.
   • Prepare suggestions for improvement, discontinuance or replacement of organisation policy.
5. Develop policy guidelines for the organisation
   • Confirm policy intent and identify and review existing procedures impacted by the policy for consistency with the policy.
   • Determine intended audience for policy guidelines as well as structure, language style and format.
   • Develop guidelines in consultation with policy developer, end users and organisation approval personnel.
   • Submit guidelines and obtain approval.
6. Interpret and advise on organisation policy
   • Analyse policy and interpret and confirm the intent and implications.
   • Provide information and advice on the relevant acts, regulations, procedures, codes of practice, standards and guidelines.
   • Ensure provided documentation supports the information and advice given and reflects consideration of intended use and consequences.
7. Monitor the implementation of organisation policy
   • Gather, analyse and report policy feedback on implementation issues.
   • Evaluate implementation of policy against initial criteria in implementation plan and report outcomes.
   • Implement quality assurance mechanisms to monitor policy implementation.
   • Identify and report any unforeseen practices and action.
   • Monitor the environment for policy implications, and identify potential or impending organisation policy changes.
8. Advise on policy implementation
   • Gather, analyse and report information relating to the intended and actual outcomes of organisation policy during and following policy implementation.
   • Prepare suggestions for improvement, discontinuance or replacement of organisation policy.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading and evaluating complex and formal documents and providing information on their application

researching, analysing and presenting information

preparing written reports

consulting on and confirming policy intent

analysing and evaluating policy feedback

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

practices and procedures for developing policy guidelines

policy implementation processes and practices in the public sector

current organisation policies

organisation and government procedures and protocols

public sector code/s of ethics and code/s of conduct

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