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Elements and Performance Criteria

  1. Anticipate and confirm the need for policy development or review
  2. Plan the policy development process
  3. Gather and analyse information for policy development
  4. Determine policy direction
  5. Draft policy
  6. Release and promote policy

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

reading and evaluating complex and formal documents such as policy and legislation

researching analysing and presenting information

preparing written reports requiring precision of expression and language and structures suited to the intended audience

working as a member of a team to consult on and validate policy

adjusting communication to suit different audiences

responding to diversity including gender and disability

dealing with different points of view and dissenting stakeholders

accessing policies and legislation electronically or in hard copy

identifying and addressing the environmental sustainability and occupational health and safety implications of policys being developed

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

policy development processes and practices in the public sector

policy cycles

analytical policy development frameworks

current policies underpinning the work area

organisation and government procedures and protocols

public sector codes of ethics and codes of conduct

equal employment opportunity equity and diversity principles

environmental sustainability and occupational health and safety implications of policys being developed

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite unitsthat must be achieved prior to this unitNil

Corequisite unitsthat must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPCOMA Develop and implement community engagement strategies

PSPCOM502A Develop and implement community engagement strategies

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPGOVB Develop client services

PSPGOV502B Develop client services

PSPGOVB Coordinate resource allocation and usage

PSPGOV503B Coordinate resource allocation and usage

PSPGOVB Undertake research and analysis

PSPGOV504B Undertake research and analysis

PSPGOVA Promote diversity

PSPGOV505A Promote diversity

PSPLEGNB Promote compliance with legislation in the public sector

PSPLEGN501B Promote compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

development of organisation policy in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

public sector policy and legislation

public sector standards procedures and protocols

policy development guidelines

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when developing policy including coping with difficulties irregularities and breakdowns in routine

development of organisation policy in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Internal and external factors may include

internal:

restructuring

new service models

amalgamation with other departments/agencies

new work practices

external:

legislative changes

changing social trends

economic/technological change

Events may include

restructure

amalgamation

changes to legal risks

changes in strategic direction

changes to legislation and whole of government policies

pilots or trials of policy

Organisation policy may include

any aspect of an organisation's business, such as policies relating to:

core business

client services

business structure

human resources

administration

financial management

work practices

training

information technology

technical/professional requirements

legal requirements

environmental and sustainability practices

Stakeholders may include

all those individuals and groups both inside and outside the organisation that have some direct interest in the organisation's conduct, actions, products and services, including:

employees at all levels of the organisation

other public sector organisations

private sector organisations

non-government organisations

other jurisdictions

union and association representatives

boards of management

government

Ministers

clients

the public

special interest groups

Approving authority may include

chief executive officer

delegated officer, such as policy manager

senior management

board of management

managing director

Issues may include

political sensitivities

social and cultural sensitivities/factors

equity in service delivery and employment practice

resource implications (of policy implementation)

technological influences/implications

jurisdictional boundaries/crossovers

'sunk cost' restrictions

non-consenting stakeholders at the end of the policy development process

existing awards or agreements impacting on staff, including enterprise bargaining agreements

Policy requirements may be defined in terms of

context

rationale

issues to be addressed

expected outcomes

timeframe

research methods

resource requirements for development

key stakeholders

communication strategy

feedback mechanisms for review

milestones

precedents

risk analysis

possible complications

success measures

impact on equity

possible resource implications for implementation

Policy development plan may include

policy objectives/outcomes

timelines

methodology - a cyclical process of consultation, feedback, identification of changes, and re-drafting

stakeholders

risks/risk management

performance criteria to inform review and evaluation

dissemination and promotion activities

implementation issues

Establishment and maintenance of a policy network may include

communication and information strategy to capture required range of opinions

range of communication channels for providing information

range of input strategies for obtaining information

Information gathering may include

consulting with stakeholders, including specialists in relevant issues

focus groups

developments in other public sector or private sector organisations

evaluation of similar policies

benchmarking against other organisations/work functions

accessing information in current and closed files

surveys

literature reviews

Internet

Analytical frameworks may include

logical/rational (including best practice)

incremental

radical transformation

Criteria for choice of preferred policy option may include

likely effectiveness in terms of:

meeting policy objectives

minimising risks

impact on day-to-day implementation throughout the organisation

practicality at the coal-face

competing priorities in the workplace

constraints

structure and culture of the organisation

implementation timeframe and costs (including infrastructure)

interaction with other policies (existing or being developed)

consistency with broader government agendas

Organisational requirements for style, format and contents may require policies to be

forward-looking

outward-looking

principles-based

innovative, creative, flexible

evidence-based

inclusive

consistent

self-contained, with adequate coverage of the subject matter

accessible to the intended audience/understandable to all users

gender-neutral and written in non-discriminatory language

version-controlled to support evaluation and revision

Outcomes of the policy development process may include

nature of the policy change

the outcomes expected by stakeholders

issues

expected costs

timelines

contextual factors (including any impact on other related policies)

Promotion of policy may include

formal launch

information sessions

presentations

ongoing advice

intranet

web site

advertising where policy is located and how to access it