Elements and Performance Criteria
- Plan for procurement of goods or services
- A market assessment is used to identify, evaluate and select options for procuring goods and services in accordance with business plan requirements, legislation, policy and procedures
- A commercial strategy is identified to achieve the procurement outcome set out in the business plan, achieve value for money and meet legal and probity requirements
- Risk planning is conducted for the procurement activity in accordance with procedures, delegations and guidelines
- Process and criteria for evaluation of offers from suppliers or service providers are identified to meet public sector probity requirements, and are recorded in a tender evaluation plan
- A procurement plan is developed to manage procurement process and contractual arrangements in accordance with legislation, policy and procedures
- Method of requesting and receiving offers is chosen to suit the procurement activity and comply with organisational policy and procedures
- Specialist expertise is used to assist in evaluation of offers as required
- Evaluation and selection of the offer are made in accordance with tender evaluation plan, organisational policy and procedures
- Notification of successful and unsuccessful suppliers/providers is undertaken in accordance with procurement plan, organisational policy and procedures
- No commitment or payment is made and contractors do not commence until contractual arrangements are formalised
- Contractual arrangements are negotiated suitable to the procurement activity, are legally binding to all parties and are formalised and reported in accordance with policy and procedures
- Communication strategies are established to build and maintain relationship with contractor/s
- Performance is monitored against contract performance indicators for quality assurance of the goods or services and to ensure compliance with contract specifications
- Contract performance indicators are regularly reviewed to ensure relevance
- Approvals are obtained for any contract variations in accordance with organisational and contractual requirements
- Disputes/complaints are investigated, documented and resolved or referred in accordance with contractual provisions
- Contractual obligations to contractors are met
- Records are maintained in accordance with organisational and legal requirements to provide an audit trail and for other organisational purposes
- Complete contractual arrangements
- Goods and services received are confirmed as meeting contractual specification and required outcome, and accounts are processed for payment in accordance with organisational procedures
- Contracts are finalised, cancelled or terminated in accordance with contractual arrangements
- Contract performance, outcomes and management processes are evaluated, and lessons learnt are recorded and used to inform ongoing contract management practices