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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare for interview
  2. Conduct and record interview
  3. Prepare for interview
  4. Conduct and record interview

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

using interviewing techniques and varying style and language structure to suit situation and interviewee(s)

using techniques to defuse potentially dangerous situations

engaging in exchanges of sometimes complex oral information

using diverse communication techniques

engaging in questioning that meets legal requirements for admissibility

undertaking research, analysis and problem solving

using judgment, to test the veracity of information and vary questions and interviewing techniques to suit

preparing interview documentation requiring accuracy of expression and formality in structure and format

operating technical and electronic equipment


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational policies and guidelines relating to formal interviews

interview techniques and points of proof

rules of evidence and admissibility

use of caution

legal and ethical considerations for conducting interviews involving juveniles, Aboriginal and Torres Strait Islander peoples and disciplinary matters

diversity issues in the context of interviewing suspects, witnesses and others

procedures for using interpreters

legal and organisational requirements for documentation

legal requirements relating to electronic recording equipment

public sector legislation relating to producing a formal record of interview