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Elements and Performance Criteria

1. Plan surveillance
   • Establish the purpose and outcomes of surveillance in consultation with stakeholders, and obtain authority to conduct surveillance.
   • Determine locations and timeframes in accordance with the purpose and required outcomes.
   • Determine resource requirements and arrange in accordance with surveillance plan and budgetary constraints.
   • Determine requirements for technical specialists.
   • Prepare surveillance plans detailing key activities, roles, responsibilities, risk management and contingency planning, and take into account the overt or covert nature of the operations and security requirements for those involved.
2. Carry out surveillance
   • Confirm identities of surveillance subject and conduct surveillance operations in accordance with surveillance plans.
   • Identify factors affecting achievement of surveillance outcomes promptly and authorise variations to surveillance plans to cater for the unexpected.
   • Implement alternative plans in cases where operational integrity is threatened or compromised and provide a report on the reasons and justification for the decision.
   • Conduct surveillance operations.
   • Maintain personal conduct and manner in accordance with code of conduct.
3. Complete surveillance operations
   • Obtain and document surveillance information in accordance with organisational or client requirements and the surveillance plan.
   • Secure and maintain information and other materials.
   • Store equipment, images and audio in accordance with technical requirements and security procedures.
   • Present outcomes in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements.
   • Document and report operational inadequacies in the surveillance process to inform future practice.
4. Plan surveillance
   • Establish the purpose and outcomes of surveillance in consultation with stakeholders, and obtain authority to conduct surveillance.
   • Determine locations and timeframes in accordance with the purpose and required outcomes.
   • Determine resource requirements and arrange in accordance with surveillance plan and budgetary constraints.
   • Determine requirements for technical specialists.
   • Prepare surveillance plans detailing key activities, roles, responsibilities, risk management and contingency planning, and take into account the overt or covert nature of the operations and security requirements for those involved.
5. Carry out surveillance
   • Confirm identities of surveillance subject and conduct surveillance operations in accordance with surveillance plans.
   • Identify factors affecting achievement of surveillance outcomes promptly and authorise variations to surveillance plans to cater for the unexpected.
   • Implement alternative plans in cases where operational integrity is threatened or compromised and provide a report on the reasons and justification for the decision.
   • Conduct surveillance operations.
   • Maintain personal conduct and manner in accordance with code of conduct.
6. Complete surveillance operations
   • Obtain and document surveillance information in accordance with organisational or client requirements and the surveillance plan.
   • Secure and maintain information and other materials.
   • Store equipment, images and audio in accordance with technical requirements and security procedures.
   • Present outcomes in the required medium, format, style and structure suitable for review and interpretation to meet organisational requirements.
   • Document and report operational inadequacies in the surveillance process to inform future practice.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

planning surveillance

undertaking contingency planning

undertaking risk assessment in the context of surveillance

operating technical equipment

using information technology to record information and prepare reports

completing reports using formality of language and structure

exchanging often complex oral information in a form to suit diverse audiences

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

public sector legislation

international treaties and protocols

cross jurisdictional protocols

link between surveillance operation, organisational strategic objectives and national strategic objectives

security constraints

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