Elements and Performance Criteria
- Interpret and advise on enabling and related legislation
- Resolve or refer non routine or complex matters related to enabling and related legislation.
- Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.
- Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.
- Monitor staff understanding of legislation and procedures is and address professional development needs.
- Develop and implement compliance strategies
- Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.
- Provide information that is current and promotes the benefits of compliance to clients.
- Adjust information and strategies in response to feedback gathered from a range of stakeholders.
- Provide strategic advice on compliance matters
- Confirm client or government information requirements.
- Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.
- Maintain presentation standards.
- Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.
- Interpret and advise on enabling and related legislation
- Resolve or refer non routine or complex matters related to enabling and related legislation.
- Provide advice to clients and staff that is prompt, consistent and constructive, and within level of authority.
- Seek feedback on client level of understanding, and provide additional information or explanation to clarify issues.
- Monitor staff understanding of legislation and procedures is and address professional development needs.
- Develop and implement compliance strategies
- Identify and implement strategies and measures to influence long term voluntary compliance to suit the audience and the context.
- Provide information that is current and promotes the benefits of compliance to clients.
- Adjust information and strategies in response to feedback gathered from a range of stakeholders.
- Provide strategic advice on compliance matters
- Confirm client or government information requirements.
- Provide advice based on current information and meets the specific needs of clients in its range, depth and form of presentation.
- Maintain presentation standards.
- Seek feedback on how well the advice and/or information suits its purpose and audience, and use to recommend further action.