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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Receive information
  2. Record information
  3. Verify authenticity of information
  4. Recommend/take action as a result of information received

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

undertaking research and critical analysis

using deductive reasoning and evaluation techniques related to information analysis and corroboration

communicating with a range of diverse clients and staff

responding to diversity including gender and disability

using problem solving and decision making

using information technology for managing records and files

applying occupational health and safety and environmental procedures in the context of receiving and validating data

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

public sector legislation standards and codes of practice

organisational policy procedures and guidelines

international treaties and protocols where these apply

legislation for freedom of information privacy security occupational health and safety Crimes Act and Criminal Code Act

legislation and procedures relating to public interest disclosures protected disclosures or whistleblowing

indicators for analysis of data

profiles and trends related to activities within the organisation

management of secure information

equity and diversity principles

occupational health and safety and environmental considerations relating to receiving and validating data

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCA Uphold and support the values and principles of public service

PSPETHC401A Uphold and support the values and principles of public service

PSPGOVA Value diversity

PSPGOV408A Value diversity

PSPGOVA Apply government processes

PSPGOV422A Apply government processes

PSPLEGNA Encourage compliance with legislation in the public sector

PSPLEGN401A Encourage compliance with legislation in the public sector

PSPREGC Exercise regulatory powers

PSPREG401C Exercise regulatory powers

PSPREGB Act on noncompliance

PSPREG405B Act on non-compliance

PSPFRAUB Monitor data for indicators of fraud

PSPFRAU401B Monitor data for indicators of fraud

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit see Employability Summaries in Qualifications Framework

receipt and validation of data in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation regulations policy guidelines and standards relating to receipt and validation of data

public sector values and codes of conduct

case studies and workplace scenarios to capture the range of situations likely to be encountered when receiving and validating data

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when receiving and validating data including coping with difficulties irregularities and breakdowns in routine

receipt and validation of data in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Information may be:

written

oral

photographic

electronic

classified

not in the public domain

financial

personal:

academic qualifications/academic transcripts

birth certificate

citizenship

decree nisi/decree absolute

deed poll

discharge certificate

employment histories

marriage certificate

passport

travel documents

about clients or staff

checked for age, compatibility and validity

Data sources may include:

applications

correspondence

declarations

diary entries

electronic records

email

fax records

files

graphics

incident reports

Internet/intranet

notes

personal records

pager records

security records

security risk management plans

telephone messages

video images

information provided under public interest disclosures, protected disclosures or whistleblowing legislation