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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Prepare for transcription
  2. Transcribe from recorded source
  3. Edit and revise texts

Required Skills

Required skills

communication skills to

clarify transcription requirements and unclear speech

seek feedback on draft texts

listening skills to

identify different speakers from their voices on a recording

interpret intonation and stress to ensure an accurate reflection of the meaning of recorded speech

literacy skills to

read and interpret organisational and legislative requirements

draft and finalise transcribed documents

proofread and edit work for accuracy against original recordings

selfmanagement skills to

produce and circulate texts within required timeframes

use sustainable and ergonomic work practices related to transcribing recordings

technical skills to

use computer software for transcribing texts

produce texts using keyboarding techniques

Required knowledge

key provisions of legislation relating to recording and transcribing information including enabling legislation for regulators privacy and freedom of information

ethical principles relating to recording and transcribing information

types of recordings their purpose and specific legislative requirements

rules of evidence

formats and styles for workplace documents produced from recordings

organisational requirements relating to formatting naming storing printing and distributing texts produced from recordings and the handling and storage of source recordings

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms consistency of performance in producing texts from recordings

This will include

transcribing at least three different types of recordings to the required standard on at least three separate occasions

critically evaluating transcriptions for accuracy

proofreading and editing of texts

adhering to legislative and organisational requirements relating to the recording and transcription of information

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered including coping with difficulties irregularities and breakdowns in routine

Access is required to office equipment and resources such as

workplace reference materials such as style guides

recording equipment such as hand held devices digital recorders audiotapes Dictaphone equipment

computer equipment including word processing software

dictionary

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include but are not limited to a combination of or more of

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

Guidance information for assessment

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Purpose and requirements of texts may include:

for use in court as evidence

primary evidence

contemporaneous notes

verbatim records of interviews

verbatim records of meetings

verbatim records of dictation

reports

minutes

formal or informal letters

compliance with legislative requirements e.g. rules of evidence

Work organisation may include:

mix of repetitive and other activities

keyboarding rest breaks

exercises or stretching

Ergonomic and OHS requirements may include:

screen position

workstation height and layout

chair height, seat and back adjustment

keyboard and mouse position

document holder

footrest

lighting

posture

noise minimisation

avoiding radiation from computer screens

Sustainable work practices may include:

utilising power-save options for equipment

double-sided paper use

re-using paper for rough drafts (observing privacy and confidentiality requirements)

recycling used and shredded paper

Recordings may include:

electronic files

audiotape

micro-cassette

dictation machine or Dictaphone

Required accuracy may include

capturing a true and accurate record of recordings

correct grammar

correct spelling

correct punctuation

correct use of technical terms

intended meaning

Self-checking may include:

accuracy

intended meaning

readability and flow

grammar

spelling

punctuation

Designated timelines may include:

organisational timelines eg for minutes

timeline agreed with supervisor or person requiring texts

legislated timeframes

Parties will include:

only those legally able to view transcripts eg only those who were present when recordings were made

Inaccuracies may include:

spelling of names

incorrect technical terms

punctuation that changes the meaning or emphasis of what was recorded