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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Plan investigation
  2. Prepare for investigation
  3. Lead and support investigation team
  4. Monitor progress of investigation
  5. Finalise and report on investigation
  6. Conduct debriefing

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

undertaking project management that contributes to achieving stated objectives of the investigation and effective utilization of resources

managing contracted services and specialist staff where required

writing reports requiring formal language and structure and precision of expression

using communication to suit a range of audiences

conducting complex oral exchanges in briefing sessions and team meetings

responding to diversity including gender and disability

applying procedures relating to occupational health and safety and environment in the context of investigations

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

the role of investigations in achieving the organisations strategic compliance objectives

Australian Government Investigation Standards AGIS

legislative and jurisdictional requirements

organisational policy and procedures

aspects of criminal civil or administrative law as apply in that jurisdiction

investigation methodology and techniques

powers and restrictions to investigate

rules and types of evidence

report procedures which provide a written andor electronic audit trail

confidentiality and privacy issues

procedures regarding lines of reporting

storage of evidence

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of investigations

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms consistency of performance in coordinating investigation processes

This will include evidence of

coordinating at least three actual or simulated investigations on three separate occasions or for three different situationscontexts

adhering to legal ethical and organisational requirements relating to investigations

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while coordinating investigation processes including coping with difficulties irregularities and breakdowns in routine

Access is required to resources such as

applicable legislation policies and procedures

case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered

technology for investigation management systems

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include but are not limited to a combination of or more of

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

Guidance information for assessment

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Investigations may include:

complete investigations

joint investigations with other agencies

parts of investigations carried out in-house

outsourced investigations

those referred to other relevant law enforcement agencies (for example police, Independent Commission against Corruption, Criminal Justice Commission)

formal enquiries that do not proceed to investigation

Stakeholders may include:

law enforcement agencies

standards setting organisations

other government agencies

industry group

informants

Investigation management system may include:

review process

level of financial and human resources required

use of IT case

Action may include:

recovery action

Contingencies may include:

receipt of new information

changes in:

times

budgets

plans

staff

Key tasks may include:

authorities, powers and limitations on those monitoring the collection and handling of evidence which is vital to the outcome of investigation

updating information systems and recording

Debriefing report includes:

whether desired result was achieved

why the investigation succeeded or failed

aspects to be used/avoided in the future

details of issues and recommendations