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Elements and Performance Criteria

  1. Monitor investigation progress
  2. Assess, record and report on investigation status
  3. Evaluate and document recommendations

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

oral communication and liaison skills listening establishing rapport public relations negotiation conflict resolution feedback

written communication in preparing investigation plans tactical plans resource bids etc

managing the organisations computer andor manual information management system

ability to conduct investigations

organisation and planning skills in particular the skills to coordinate crucial and diverse clients law enforcement providers and stakeholders

resource management including budgetary human and physical resources and allocationaccess

reasoning and logical analysis problem solving and decision making

high level presentations

Knowledge requirements

the broad law enforcement context and the criminal justice system

organisations corporate goals and objectives

legislation relevant to the jurisdictions involved in the investigation

jurisdictional and organisational requirements of agencies clients and stakeholder

organisations operational priorities

macro environmental impact upon investigations of serious crime including government policy political and community interests

access and deployment mechanisms to ensure optimal economy and efficiency in the use of human physical and financial resources

opportunities risks and constraint assessment which may hamper the investigation

decision making processes and organisational chain of command

evaluation and auditing processes

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Overview of evidence requirements

It is essential for this unit that competence is demonstrated in applying the process of continuous reviews and assessment of investigations to achieve planned and reviewed priorities

Resources required to carry out assessment

No special resources required

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered including coping with difficulties irregularities and breakdowns in routine

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

observation

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of actual or simulated workplace environments in order to ensure that the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Deficiencies in the investigation may occur because of:

budgetary/resource constraints

legal obligations

organisational policy requirements

Deficiencies and the remedial actions undertaken by the manager should be documented in the plan as the investigation progresses

Clients may include:

the persons or organisations requesting investigations proceed on their behalf and be:

internal

external

individuals

groups

from various levels of management or an investigative group

Stakeholders are:

other people or organisations (not being the client) who may legitimately have an interest in the progress and results of the investigation

stakeholders may be internal or external

Strategic assessment involves:

identification of emerging issues

time frames

budgetary/resource/legal constraints

new methodologies for analysis of impact on investigation

Critical decisions may be influenced by:

financial and physical constraints

available resources

legal limitations

re-focus of organisational priorities

Decisions to terminate, re-prioritise, or change the focus of the investigation may be required as a result of the strategic assessment and should be documented in the investigation plan

Relevant personnel may include:

those persons who can contribute to the investigation such as support services and technical services