Required skills

communication skills to

liaise and negotiate with other agencies

brief and debrief crossagency personnel

relate to persons from diverse backgrounds

planning and organising skills to

plan and implement resource management including budgetary human and physical resources and allocationaccess

literacy and numeracy skills to

read complex legislation

write investigation plans

estimate resource requirements

selfmanagement skills to

undertake reasoning and logical analysis

make decisions and solve problems

technical skills to

manage the organisations computer andor manual information management system

Required knowledge

the role of investigations in achieving the organisations strategic compliance objectives

legislation relating to the jurisdictions involved in the investigations

case management systems

jurisdictional and organisational requirements of agencies clients and stakeholders

macro environmental impact upon investigations of serious offences including government policy political and community interests

operational budget and resource planning processes and options to control budget levels

access and deployment mechanisms to ensure optimal economy and efficiency in the use of human physical and financial resources

opportunities risks and constraint assessment which may hamper investigations

internal auditing processes

risk assessment and management techniques

duty of care responsibilities

security classifications and requirements within own organisation

arrangements and procedures available to maintain operational security

specialist assistance available to assist with security assessments

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms consistency of performance in coordinating multiagency investigations

This will include evidence of

coordinating at least two actual or simulated multiagency investigations on separate occasions or for different situationscontexts

at least one actual or simulated investigation where contingencies need to be handled because not everything goes according to plan

adhering to legal ethical and organisational requirements relating to multiagency investigations

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while coordinating multiagency investigations including coping with difficulties irregularities and breakdowns in routine

Access is required to resources such as

applicable legislation policies and procedures

case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered

technology for case managementinvestigation management

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include but are not limited to a combination of or more of

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

Guidance information for assessment

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Investigation plans may include:

Cross-organisational issues may include:

A functional case management system requires:

Auditing may include:

Communication channels may be:

Investigation coordination should be:

Organisation-specific requirements and procedures may include:

Potential risks could be from:

Security requirements may include:

Security classification may be: