Required skills

communication skills to

obtain and provide information and feedback on the progress of investigations

relate to persons from diverse backgrounds and multiple agencies

report on outcomes and issues from major investigations

planning and organising skills to

determine priorities and monitor resource allocation and usage

coordinate crucial and diverse clients law enforcement agencies and stakeholders

strategically assess situations and make critical decisions that will affect the operation of investigations

literacy skills to

read complex legislation and interpret operational protocols for major investigations

modify investigation plans and document assessment results and decisions

selfmanagement skills to

respond to changing circumstances

manage resources

apply reasoning and logical analysis problem solving and decision making to direct or redirect the focus of major investigations

technical skills to use

scheduling tools

information management systems

case management systems

numeracy skills for scheduling and budgets

Required knowledge

the role of investigations in achieving the organisations strategic compliance objectives

legislation relevant to the jurisdictions involved in investigations

investigation management systems

jurisdictional and organisational requirements of agencies clients and stakeholders

operational priorities

macro environmental impact upon investigations of serious offences including government policy political and community interests

access and deployment mechanisms to ensure optimal economy and efficiency in the use of human physical and financial resources

opportunities risks and constraint assessment which may hamper investigations

decision making processes and chain of command in major investigations

review and evaluation processes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms consistency of performance in managing major investigations

This will include evidence of

directing the progress of at least two actual or simulated major investigations on separate occasions or for different situationscontexts

at least one actual or simulated investigation where strategic assessment results in a significant change of focus or reprioritisation of the investigation

at least one actual or simulated investigation where strategic assessment results in a significant change of focus or reprioritisation of the investigation

adhering to legal ethical and organisational requirements for major investigations

Context of and specific resources for assessment

Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while managing major investigations including coping with difficulties irregularities and breakdowns in routine

Access is required to resources such as

applicable legislation policies and procedures

case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered

resources generally present in an operational environment where major investigations might occur

investigation managementcase management technology

Method of assessment

Assessment methods suitable for valid and reliable assessment of this unit of competency may include but are not limited to a combination of or more of

case studies

demonstration

observation

written or oral questions

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

Guidance information for assessment

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Major investigations may be:

Monitoring may use:

Deficiencies may occur in investigations because of:

Contributing personnel may include:

Clients may include:

Stakeholders are:

Strategic assessment involves:

Critical decisions may be influenced by:

Effective use of resources requires:

Outcomes and issues may include:

The effectiveness of agency alliances and partnerships may be evidenced through: