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Elements and Performance Criteria

1. Identify extension objectives and methodologies
   • Identify required extension outcomes.
   • Identify extension objectives to meet organisational outcomes and client needs.
   • Identify client target groups and analyse research information to determine how it may best be used to facilitate change in the target groups.
   • Determine dissemination methodology, techniques and strategies in accordance with type of research information and client needs and/or preferences.
   • Identify and handle issues relating to intellectual property.
2. Prepare for extension work
   • Develop industry knowledge to facilitate client decision making and the implementation of improved practices.
   • Identify and apply risk management strategies.
   • Obtain and manage resources, and develop extension materials and activities.
3. Promote change through information and advice
   • Provide information and advice in a form and medium that clients can apply.
   • Maintain presentation standards and provide information and advice.
   • Assist clients to implement change and handle resistance to change.
   • Use feedback from clients to identify problems and new issues and provide further information and/or advice.
4. Monitor and evaluate adoption of change
   • Monitor the implementation of change and manage contingencies.
   • Evaluate and report outcomes against extension objectives and project outputs, and modify extension processes to address identified problems in response to client feedback.
   • Implement and monitor changes to extension programs to ensure continuous improvement.
   • Identify outcomes with implications for organisational policy and make contributions to policy development.
5. Identify extension objectives and methodologies
   • Identify required extension outcomes.
   • Identify extension objectives to meet organisational outcomes and client needs.
   • Identify client target groups and analyse research information to determine how it may best be used to facilitate change in the target groups.
   • Determine dissemination methodology, techniques and strategies in accordance with type of research information and client needs and/or preferences.
   • Identify and handle issues relating to intellectual property.
6. Prepare for extension work
   • Develop industry knowledge to facilitate client decision making and the implementation of improved practices.
   • Identify and apply risk management strategies.
   • Obtain and manage resources, and develop extension materials and activities.
7. Promote change through information and advice
   • Provide information and advice in a form and medium that clients can apply.
   • Maintain presentation standards and provide information and advice.
   • Assist clients to implement change and handle resistance to change.
   • Use feedback from clients to identify problems and new issues and provide further information and/or advice.
8. Monitor and evaluate adoption of change
   • Monitor the implementation of change and manage contingencies.
   • Evaluate and report outcomes against extension objectives and project outputs, and modify extension processes to address identified problems in response to client feedback.
   • Implement and monitor changes to extension programs to ensure continuous improvement.
   • Identify outcomes with implications for organisational policy and make contributions to policy development.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

determining dissemination strategies

obtaining and managing extension resources

identifying the implications for organisational policy development of changes to extension programs

using facilitation and presentation strategies

using communication styles to suit different audiences and purposes

using problem solving to overcome resistance and develop professional relationships of trust

reading and interpreting scientific research information, and designing materials using different media for different audiences

applying information management in the context of extension activities

using technology for materials preparation and monitoring outcomes

applying work health and safety and environmental requirements related to working in a scientific/technological research environment

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

extension methodology

principles of change management

participatory processes in the context of extension activities

group dynamics and group processes

community development principles

research principles and methodology

evaluation processes relating to extension outcomes

the scientific and/or technological area

specialist knowledge relating to area of expertise

work health and safety, environmental protection and other public sector legislation, public sector standards and organisational code of practice as they relate to work in a scientific research and/or technological environment

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