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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Assess ability to complete assignment
   • Receive assignment request and clarify scope and nature of work and conditions of engagement.
   • Identify performance expectations, limits and responsibilities and their implications for undertaking the assignment.
   • Consider personal availability and preparedness to satisfy assignment requirements.
   • Advise client or booking agency in a professional and timely manner of decision to accept or decline.
2. Respond to assignment
   • Record assignment details and review terms and conditions of engagement.
   • Resolve any queries and clarify procedures, including for payment.
   • Create and maintain records of assignment in accordance with good business practice.
3. Develop work plan
   • Identify factors that may affect assignment outcomes to determine planning needs.
   • Identify objectives and determine realistic time commitments and allocations.
   • Identify problems and seek assistance from client, specialist advisor, or peer network where necessary.
   • Organise activities within required timeframe and appropriate to type of assignment.
4. Review and evaluate work plan
   • Review preparation to confirm it addresses assignment requirements, and resolve outstanding issues.
   • Consider and implement adjustments to improve process and outcomes of future preparation.
5. Assess ability to complete assignment
   • Receive assignment request and clarify scope and nature of work and conditions of engagement.
   • Identify performance expectations, limits and responsibilities and their implications for undertaking the assignment.
   • Consider personal availability and preparedness to satisfy assignment requirements.
   • Advise client or booking agency in a professional and timely manner of decision to accept or decline.
6. Respond to assignment
   • Record assignment details and review terms and conditions of engagement.
   • Resolve any queries and clarify procedures, including for payment.
   • Create and maintain records of assignment in accordance with good business practice.
7. Develop work plan
   • Identify factors that may affect assignment outcomes to determine planning needs.
   • Identify objectives and determine realistic time commitments and allocations.
   • Identify problems and seek assistance from client, specialist advisor, or peer network where necessary.
   • Organise activities within required timeframe and appropriate to type of assignment.
8. Review and evaluate work plan
   • Review preparation to confirm it addresses assignment requirements, and resolve outstanding issues.
   • Consider and implement adjustments to improve process and outcomes of future preparation.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the candidate must demonstrate evidence of performance of the following for both a translation and an interpreting assignment for written languages, and for two interpreting assignments for spoken languages:

analysing the demands of assignments

confirming assignment requirements with clients and colleagues

developing action and work plans

using text, landline, mobile phone and email to establish and confirm assignment details

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

discourse mapping of interpreting assignments

professional procedures and guidelines and business standards applicable to accepting, declining and planning for an assignment

tools and equipment relevant to assignments, including commercial software used in assignments and office management

WHS practices and procedures relevant to nature of assignment

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