Elements and Performance Criteria
- Provide access information
- Effective communication techniques are used to obtain client information about loads to be moved, intended origins and destinations, proposed restricted access vehicles to be used and proposed routes.
- Information is sourced on road network access, permit requirements and conditions relating to the proposed routes in relation to the intended vehicles and loads.
- Information is provided to clients on the feasibility and conditions of using proposed routes with reference to state/territory access conditions and restrictions for restricted access vehicles.
- Alternate routes are suggested if necessary to assist clients to achieve their objectives whilst complying with restrictions.
- Communication difficulties are managed or referred for assistance in line with organisational procedures.
- Assess and approve applications
- Other issues are assessed in relation to applications.
- Liaison is undertaken with other authorities or sections using required protocols, if proposed routes have implications for their jurisdictions.
- Applications are referred for route surveys in accordance with organisational guidelines if assessment determines that this is required.
- Applications for access that meet permit requirements for restricted access vehicles are approved in accordance with state/territory network access conditions and organisational procedures.
- Emergency approvals are processed in accordance with organisational policies and procedures.
- Issue or refuse permits
- Correct permits are identified for each approved application in accordance with state/territory network access conditions.
- Dependant on the type of permit, conditions are confirmed with the applicant to ensure understanding of all restrictions.
- Documentation is completed and valid permits are issued to reflect approval decisions in line with organisational procedures.
- For applications that are not approved, permits are refused, reasons provided and alternatives suggested if feasible in accordance with organisational policy and procedures.