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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Facilitate the development of workplace improvement strategies
  2. Facilitate implementation of workplace improvements
  3. Review effectiveness of workplace improvements
  4. Facilitate the development of workplace improvement strategies
  5. Facilitate implementation of workplace improvements
  6. Review effectiveness of workplace improvements

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying risk management principles

undertaking research and analysis

communicating and influencing in order to facilitate change in the workplace

reading and explaining complex and formal documents, including legislation and their application to clients’ situations

providing advice and participating in discussions involving complex exchanges of oral information

facilitating improvement in workplace legislative performance in 3 or more contexts or on 3 or more occasions.