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Elements and Performance Criteria

1. Identify issues
   • Monitor the environment to determine emerging issues.
   • Conduct formal and informal research to identify emerging issues.
   • Clarify and confirm issues with stakeholders.
2. Assess potential impact
   • Estimate and record the scope and magnitude of the impact.
   • Determine the nature and consequence of the potential impact and use to develop a response strategy.
3. Develop a response strategy
   • Identify and prioritise response options.
   • Choose a response strategy that best addresses the impact in consultation with industry stakeholders.
   • Establish performance measures to evaluate the effectiveness of the chosen response strategy.
   • Implement the chosen response strategy.
4. Evaluate effectiveness of the response
   • Develop and document an evaluation plan.
   • Evaluate the response strategy against the predetermined performance measures.
   • Modify the response strategy if required.
   • Communicate the results of the evaluation to relevant stakeholders.
5. Identify issues
   • Monitor the environment to determine emerging issues.
   • Conduct formal and informal research to identify emerging issues.
   • Clarify and confirm issues with stakeholders.
6. Assess potential impact
   • Estimate and record the scope and magnitude of the impact.
   • Determine the nature and consequence of the potential impact and use to develop a response strategy.
7. Develop a response strategy
   • Identify and prioritise response options.
   • Choose a response strategy that best addresses the impact in consultation with industry stakeholders.
   • Establish performance measures to evaluate the effectiveness of the chosen response strategy.
   • Implement the chosen response strategy.
8. Evaluate effectiveness of the response
   • Develop and document an evaluation plan.
   • Evaluate the response strategy against the predetermined performance measures.
   • Modify the response strategy if required.
   • Communicate the results of the evaluation to relevant stakeholders.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting research and analysis

conducting evaluations

communicating with audiences, requiring adaptation of style and language

questioning to confirm understanding

interpreting complex information

preparing written reports requiring formal structure and language

managing emerging issues in 3 or more contexts or on 3 or more occasions

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

work health and safety, workers compensation, injury management and/or workplace relations legislation

organisational policy and procedures

industry standards

codes of practice

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