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Elements and Performance Criteria

Identify need for emergency care
- Initial assessment is made of extent and nature of emergency care required.
- Initial assessment is communicated to appropriate personnel in accordance with organisation's policies and procedures.
Ensure personal safety of carer and casualty
- Hygiene is maintained for protection of self and casualty.
- Hazards to the carer are identified and appropriate action taken to safeguard against injury.
Reassure casualty
- A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene.
- Casualty is made comfortable using available resources.
Assess casualty and implement emergency care procedures
Work cooperatively with personnel from other organisations
- Clear and comprehensive reports are provided to personnel involved in ongoing casualty care.
- Members of other emergency services are assisted in their tasks in accordance with organisation's standards and personal level of responsibility and competence.
Recover and restore first aid equipment
- First aid equipment is recovered, cleaned, inspected/tested, stored, restocked and resupplied and medical waste disposed of safely according to organisation's polices and procedures.
- First aid equipment faults are rectified and/or reported in accordance with organisation's policies and procedures.
Complete documentation
- Documentation is completed and processed in line with legislative, regulatory and organisation's requirements.
Identify need for emergency care
- Initial assessment is made of extent and nature of emergency care required.
- Initial assessment is communicated to appropriate personnel in accordance with organisation's policies and procedures.
Ensure personal safety of carer and casualty
- Hygiene is maintained for protection of self and casualty.
- Hazards to the carer are identified and appropriate action taken to safeguard against injury.
Reassure casualty
- A calm, caring and reassuring manner is adopted in interaction with the casualty and others at the scene.
- Casualty is made comfortable using available resources.
Assess casualty and implement emergency care procedures
Work cooperatively with personnel from other organisations
- Clear and comprehensive reports are provided to personnel involved in ongoing casualty care.
- Members of other emergency services are assisted in their tasks in accordance with organisation's standards and personal level of responsibility and competence.
Recover and restore first aid equipment
- First aid equipment is recovered, cleaned, inspected/tested, stored, restocked and resupplied and medical waste disposed of safely according to organisation's polices and procedures.
- First aid equipment faults are rectified and/or reported in accordance with organisation's policies and procedures.
Complete documentation
- Documentation is completed and processed in line with legislative, regulatory and organisation's requirements.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

communicating verbally with casualties and others

completing forms

following procedures

providing verbal reports to paramedical personnel

remaining calm under time pressures and in difficult situations

working with others in a team situation

writing reports

Required Knowledge

Occupational Health and Safety guidelines for lifting and carrying

systems of the body

causes and management of unconsciousness

priorities for life support in emergencies including the DRABC danger response airway breathing ventilation and circulation assessments model

Health Department guidelines for personal hygiene

Australian Resuscitation Council resuscitation guidelines

applying resuscitation techniques

controlling bleeding

casualty assessment

principles of initial casualty management

management of fractures and soft tissue injuries

management of burns

personal level of responsibility

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competency in this unit must be established through the practical demonstration of first aid skills maintaining universal precautions and safety awareness

Accurate documentation and a caring approach to injured persons during first aid activities are critical

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

Exercise or simulation or a series of tasks are required to demonstrate competence in this unit This may involve setting scenarios to be completed either individually or as a member of a team Written or verbal questions may be used as supporting evidence

Specific resources for assessment

Access to first aid equipment used in general operations is essential

Range Statement

Conditions under which this competency may be required include:	operating during any rescue or response situation including specialist rescue hazardous environmental conditionsâ€”adverse weather after dark operations difficult terrain debris traffic time pressures varying time framesâ€”short term sudden impacts protracted response operations limited access to equipment necessitating the use of improvised techniques
Equipment may include:	first aid kit personal protective equipment stretchers including improvised
Details of incident obtained from:	casualty visual assessment of scene others at scene
Maintaining personal safety may include:	washing hands using gloves
Caring manner may include:	personal introduction and identification consistent with other priorities showing empathy communication with casualty voice tone and volume reassurance and gentle treatment all in a culturally appropriate manner
Hazards may include:	bodily fluids traffic environmental hazards downed wires bystanders drugs sharps
First aid techniques and standards may include:	Guidelines to Australian Resuscitation Council resuscitation standards State and Territory regulations
Others may include:	family friends at scene
Appropriate action may include:	protecting scene isolating scene relocating casualty
Reporting as appropriate may include:	team leader supervisor medical personnel paramedical personnel emergency medical technician
Treatment includes:	applying resuscitation techniques controlling bleeding managing fractures managing soft tissue injuries dressing burns and scalds
Qualified health care personnel may include:	specialist personnel medical personnel
Organisationâ€™s standards, policies, procedures and protocols may include:	legislation relevant to the provision of emergency care legislation relevant to the organisation operational Standard Operating Procedures operational performance standards
Reporting casualtyâ€™s condition may include:	need for confidentiality status on arrival treatment provided history observations made changes in conditions timeframes
Documentation may include:	written reports casualty details approved forms verbal report personal notes
Moving casualty may include:	individually or with assistance observing decency in regard to culture a range of manual handling techniques and lifts and carries
Processing documentation may include:	providing reports to authorised personnel filing reports diary entries logs