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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Clarify the community context
  2. Develop a sustainable emergency risk management methodology
  3. Develop risk statements and treatment options
  4. Promote ownership for the process and outcomes
  5. Work cooperatively with other participants and stakeholders

Evidence Required

Critical aspects of evidence

Assessment must confirm the ability to

provide constructive information and advice based on expertise knowledge and experience of an organisation constituency or community

keep their organisationconstituency informed of the emergency risk management process and outcomes and seek their regular input and feedback

work collaboratively with other participants to achieve outcomes that contribute to improved community safety

provide constructive input and gain organisationalconstituency support for the outcomes through effective consultation and feedback

Interdependent assessment of units

Prerequisite units Nil

Corequisite units Nil

Underpinning knowledge

Australian Standard ASNZS

Culture diversity and history of communities environments and associated concerns issues and sensitivities perception of risks

Emergency Risk Management Guidelines

Emergency risk management process and the kinds of emergency risk management terminology risk PPRR concepts and principles mitigation outcomes and benefits for communities

Group dynamics strategies for resolving conflict

ISO and series quality standards

Legislative and regulatory requirements agencyorganisational arrangements relevant to emergency risk management

Meeting procedures

Organisational requirements for the provision of information and authorisation of resources and approval of reportsrecommendations

Roles and responsibilities of key responserecovery agencies and organisations

StateTerritory emergency risk management guidelines

Underpinning skills

Analyse positions of group members and stakeholders priorities of organisations and individuals

Analyse risks and implications and impacts of proposed treatments

Demonstrate effective interpersonal interactions

Listen actively

Locate and interpret community information

Negotiate commitment of organisationconstituency

Promote twoway communication with organisationconstituency

Resolve conflicts constructively

Summarise and explain key information clearly

Teamwork

Value diversity of views and perceptions of risks

Resource implications

Access to a community and the opportunity to contribute to an actual or simulated emergency risk management process and consider a range of community safety concerns

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of a community emergency risk management project or during components of a number of projects

Context of assessment

Competency should be assessed participating in a group emergency risk management process and contributing to the joint development of a set of recommendations that address community safety in the workplace or in a simulated workplace environment

Critical aspects of evidence

Assessment must confirm the ability to

provide constructive information and advice based on expertise knowledge and experience of an organisation constituency or community

keep their organisationconstituency informed of the emergency risk management process and outcomes and seek their regular input and feedback

work collaboratively with other participants to achieve outcomes that contribute to improved community safety

provide constructive input and gain organisationalconstituency support for the outcomes through effective consultation and feedback

Interdependent assessment of units

Prerequisite units Nil

Corequisite units Nil

Underpinning knowledge

Australian Standard ASNZS

Culture diversity and history of communities environments and associated concerns issues and sensitivities perception of risks

Emergency Risk Management Guidelines

Emergency risk management process and the kinds of emergency risk management terminology risk PPRR concepts and principles mitigation outcomes and benefits for communities

Group dynamics strategies for resolving conflict

ISO and series quality standards

Legislative and regulatory requirements agencyorganisational arrangements relevant to emergency risk management

Meeting procedures

Organisational requirements for the provision of information and authorisation of resources and approval of reportsrecommendations

Roles and responsibilities of key responserecovery agencies and organisations

StateTerritory emergency risk management guidelines

Underpinning skills

Analyse positions of group members and stakeholders priorities of organisations and individuals

Analyse risks and implications and impacts of proposed treatments

Demonstrate effective interpersonal interactions

Listen actively

Locate and interpret community information

Negotiate commitment of organisationconstituency

Promote twoway communication with organisationconstituency

Resolve conflicts constructively

Summarise and explain key information clearly

Teamwork

Value diversity of views and perceptions of risks

Resource implications

Access to a community and the opportunity to contribute to an actual or simulated emergency risk management process and consider a range of community safety concerns

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of a community emergency risk management project or during components of a number of projects

Context of assessment

Competency should be assessed participating in a group emergency risk management process and contributing to the joint development of a set of recommendations that address community safety in the workplace or in a simulated workplace environment


Range Statement

Communities are groups with shared associations and may include

Geographic groups of people such as:

neighbourhoods

cities, towns, suburbs

local areas, regions, States/Territories, nation

Groups of people exposed to a particular hazard

Groups such as government organisations, non-government organisations, members of parliament

Providers of goods, services and information (lifelines)

transport, utilities, communications

health, safety, comfort

Shared-experience groups of people such as:

particular-interest groups, professional groups

age, ethnic groups, language groups

Workers in industry sectors such as:

agriculture

manufacturing (e.g. food processing)

commercial

mining

emergency services

Information may include

Characteristics of natural, local and built environments

Demographics (population distribution, social, cultural, health status and education data)

Details of key infrastructure and emergency/support services

Economic activity reports (employment, products, services, revenue)

Government reports (e.g. environmental impacts)

Known risks may include

Commercial activity and legal relationships

Economic

Human behaviour and individual activities

Management activities and controls

Natural events

Political circumstances

Technology/technical issues

Terrorism

Drivers may include

Changes in community characteristics

Changes in insurance policies and premiums

Changes in legislation, policies and disaster/emergency management plans

Emergency incidents reports/debriefs

New sources of risk or changed perception of risk

Obvious and unmet risks

Policies and procedures may include

Agreements between agencies and/or organisations

Emergency management arrangements specified in legislation or policies

Existing disaster or emergency management plans

Standard operating procedures, operational manuals

Sources of information may include

Community information booklets

Credible individuals, group and community leaders

Documented risk assessments by companies, organisations libraries, research reports, Australian Bureau of Statistics data, special needs groups, significant cultural organisations

Family and historical records

Media, council and emergency service personnel and records

Stakeholders may include

Emergency services (e.g. fire, police, SES, ambulance, recovery agencies)

Event organisers (e.g. concerts, car rallies, sport)

Hospital/medical personnel and care givers

Interest, community, professional and industry groups

Local business people

Local government (e.g. elected representatives, shire engineers, community development officers)

Managers of high occupancy facilities (e.g. shopping centres, high rise apartment/office blocks)

Managers of critical infrastructure (e.g. telecommunications, mining, petrochemical and gas)

Providers of utilities (power, water, radio/TV)

School staff

State/Territory/Commonwealth agencies (e.g. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management)

Tourist operators

Venue operators

Consultation and decision making strategies may involve

Advertising in local media

Broadcast facsimile and email messages, web sites

Contacting individual organisations, professional bodies, unions and recreational/sport associations

Distributing pamphlets

Focus groups, workshops, surveys

Initiating media interviews

Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups

Letters and articles written for specific audiences

Presentations to a variety of community groups; speaking at community functions

Preparing media releases

Treatment options may include

All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including:

building codes

community education

community restoration, reconstruction

critical incident stress management, personal support and counselling

emergency management planning

financial support

mutual aid agreements

legislation and regulation

land use management

safety standards

training and exercises

warning systems

Avoidance, transfer, and acceptance of risk

Practical constraints may include

Arrangements, roles and responsibilities set down in existing emergency management plans

Availability of technical expertise, technology, equipment

Budgets, time, availability and capability of people

Land use planning

Legislation covering emergency management, environmental management, safety standards, local government regulations

Legislation relevant to Indigenous people in the area

Limited community knowledge of emergency risk management processes and benefits

Political, social and cultural considerations

Assessment criteria for selecting treatment options may include

Administrative efficiency

Compatibility with other treatment options

Continuity of effects

Cost

Creation of new risks

Economic and environmental impacts

Equity

Impact on individual's rights

Jurisdictional authority

Leverage

Potential to reduce risk

Political acceptability

Public and pressure group reaction

Timing

Legislative, regulatory and organisational requirements may include

Acts dealing with disasters, emergencies, occupational health and safety and the environment

Equal employment opportunity

Land use planning

Local government regulations

Privacy

Regulations for handling and transport of dangerous goods

Safety standards

Communities are groups with shared associations and may include

Geographic groups of people such as:

neighbourhoods

cities, towns, suburbs

local areas, regions, States/Territories, nation

Groups of people exposed to a particular hazard

Groups such as government organisations, non-government organisations, members of parliament

Providers of goods, services and information (lifelines)

transport, utilities, communications

health, safety, comfort

Shared-experience groups of people such as:

particular-interest groups, professional groups

age, ethnic groups, language groups

Workers in industry sectors such as:

agriculture

manufacturing (e.g. food processing)

commercial

mining

emergency services

Information may include

Characteristics of natural, local and built environments

Demographics (population distribution, social, cultural, health status and education data)

Details of key infrastructure and emergency/support services

Economic activity reports (employment, products, services, revenue)

Government reports (e.g. environmental impacts)

Known risks may include

Commercial activity and legal relationships

Economic

Human behaviour and individual activities

Management activities and controls

Natural events

Political circumstances

Technology/technical issues

Terrorism

Drivers may include

Changes in community characteristics

Changes in insurance policies and premiums

Changes in legislation, policies and disaster/emergency management plans

Emergency incidents reports/debriefs

New sources of risk or changed perception of risk

Obvious and unmet risks

Policies and procedures may include

Agreements between agencies and/or organisations

Emergency management arrangements specified in legislation or policies

Existing disaster or emergency management plans

Standard operating procedures, operational manuals

Sources of information may include

Community information booklets

Credible individuals, group and community leaders

Documented risk assessments by companies, organisations libraries, research reports, Australian Bureau of Statistics data, special needs groups, significant cultural organisations

Family and historical records

Media, council and emergency service personnel and records

Stakeholders may include

Emergency services (e.g. fire, police, SES, ambulance, recovery agencies)

Event organisers (e.g. concerts, car rallies, sport)

Hospital/medical personnel and care givers

Interest, community, professional and industry groups

Local business people

Local government (e.g. elected representatives, shire engineers, community development officers)

Managers of high occupancy facilities (e.g. shopping centres, high rise apartment/office blocks)

Managers of critical infrastructure (e.g. telecommunications, mining, petrochemical and gas)

Providers of utilities (power, water, radio/TV)

School staff

State/Territory/Commonwealth agencies (e.g. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management)

Tourist operators

Venue operators

Consultation and decision making strategies may involve

Advertising in local media

Broadcast facsimile and email messages, web sites

Contacting individual organisations, professional bodies, unions and recreational/sport associations

Distributing pamphlets

Focus groups, workshops, surveys

Initiating media interviews

Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups

Letters and articles written for specific audiences

Presentations to a variety of community groups; speaking at community functions

Preparing media releases

Treatment options may include

All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including:

building codes

community education

community restoration, reconstruction

critical incident stress management, personal support and counselling

emergency management planning

financial support

mutual aid agreements

legislation and regulation

land use management

safety standards

training and exercises

warning systems

Avoidance, transfer, and acceptance of risk

Practical constraints may include

Arrangements, roles and responsibilities set down in existing emergency management plans

Availability of technical expertise, technology, equipment

Budgets, time, availability and capability of people

Land use planning

Legislation covering emergency management, environmental management, safety standards, local government regulations

Legislation relevant to Indigenous people in the area

Limited community knowledge of emergency risk management processes and benefits

Political, social and cultural considerations

Assessment criteria for selecting treatment options may include

Administrative efficiency

Compatibility with other treatment options

Continuity of effects

Cost

Creation of new risks

Economic and environmental impacts

Equity

Impact on individual's rights

Jurisdictional authority

Leverage

Potential to reduce risk

Political acceptability

Public and pressure group reaction

Timing

Legislative, regulatory and organisational requirements may include

Acts dealing with disasters, emergencies, occupational health and safety and the environment

Equal employment opportunity

Land use planning

Local government regulations

Privacy

Regulations for handling and transport of dangerous goods

Safety standards