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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

Contribute to team activities
Share knowledge and information
- Information relevant to work is communicated effectively with team members to enable efficient completion of tasks in accordance with the organisation's policies and procedures
- Knowledge and skills are shared between team members
Give and receive support to/from team members

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

encouraging othersteam members

following instructions

interpersonal skills

listening and using a variety of communication skills

providing suggestions and information

reporting information

Required Knowledge

composition of workplace teams and roles and responsibilities of team members

non operational and operational communication processes

techniques for giving and receiving feedback in a constructive manner

techniques for supporting others

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the effective communication and contribution to the achievement of tasks consistent with agreed goals

Consistency in performance

Evidence will need to be gathered over time in a variety of team situations including regular work group and occasional or oneoff work group

Context of and specific resources for assessment

Context of assessment

On the job or in a simulated workplace environment

Specific resources for assessment

No special requirements

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Teams comprise	two or more people working towards a shared purpose
Appropriate situation to request assistance may include	difficulty meeting timelines to comply with occupational health and safety requirements unsure of best method to complete task to maximise efficiency
Assisting other team members may include	own tasks completed to comply with occupational health and safety requirements assistance requested actions of others do not comply with requirements other team member appears to be having difficulty completing task
Contribute to workplace goals may include	completion of task achievement of new competencies development of new skills attainment of new knowledge personal development
Activities may include	Working with other members of a team in a work environment or responding in a combat or support role to natural emergencies technological/industrial emergencies civil/political emergencies and non emergency operations including community events public relations - activities sporting events parades festivals
Conditions under which this competency may be required include	hazardous conditions eg adverse weather after dark operations difficult terrain time pressure varying time frames from immediate/short term to long term response operations varying access to equipment/resources necessitating the use of improvised techniques single or multi organisation responses dealing with human behaviours that result from emergency situations non-emergency operations and events eg training and community education
Appropriate feedback on performance may include	acknowledging initiative aptitude ideas performance and assistance providing constructive criticism
Organisation's policy and procedures may vary between sectors and organisations and may include	legislation relevant to the operation/incident/response legislation relevant to the organisation operational corporate and strategic plans operational procedures operational performance standards organisation's personnel practices policy and procedures organisation's quality standards
Communication processes may include	established organisation's procedures for recording and reporting the use of logs notebooks pagers radios and telephones team members may be geographically dispersed and require communication systems and technology to remain in contact