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Elements and Performance Criteria

1. Organise documents and evidence.
   • Appeals process is researched and applied.
   • Other appeals are observed to improve understanding of appeals process.
   • Reports and transcripts from inquiries are prepared.
   • Evidence is prepared for appeals.
   • Additional information, witnesses and evidence are prepared for appeal.
2. Effective communication skills are used when preparing for appeals.
   • Information is presented in a succinct and logical manner.
   • Effective listening and speaking skills are employed when presenting appeal information.
   • Interaction with appeal lawyers is managed using assertiveness skills .

Required Skills

Required skills

communicating with appeal panel members other stewards racing officials licensed and registered personnel and others using assertiveness and communication techniques to gather interpret and relay information related to preparing for racing industry appeals completing duties in accordance with safe operating procedures and nominated time frame complying with organisational policies and procedures and the rules of racing gathering relevant evidence to racing incidents covered by the rules of racing preparing and presenting evidence for appeals in a succinct and logical manner reading and interpreting workplace documentation including rules of racing relating to people from a range of social cultural and ethnic backgrounds and with varying physical and mental abilities researching documents teamwork skills to ensure completion of job tasks using various modes of technology including video records tape and other audiovisual aids written communication skills to complete workplace documentation and reports

Required knowledge

applicable federal state or territory legislation and regulations relating to antidiscrimination and harassment communication procedures for communicating with other stewards and industry personnel including reporting lines within the workplace and wider racing industry ethical conduct standards of relevant racing principal authority evidencegathering procedures industry terminology related to steward duties racing operations and wider racing industry OHS and environmental legislative requirements organisational policies and procedures principles of administrative law principles of effective communication racing industry animal welfare requirements rules of racing relevant to appeal subject matter

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit and include evidence of the following knowledge of the requirements procedures and instructions that are to apply when preparing for racing appeals demonstration of ability to research and gather information and prepare evidence employing a range of appropriate communication strategies implementation of procedures and timely techniques for the safe effective and efficient preparation of racing appeals working with others to undertake and complete the required procedures that meet required outcomes Evidence should be collected over a period of time in a range of racing industry administration and operations contexts and include dealings with an appropriate range of situations
Context of and specific resources for assessment	Competency must be assessed in a racing workplace that provides access to the required resources Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints It is to comply with relevant regulatory requirements or Australian Standards requirements Assessment of the practical components of this unit will be by observation of relevant skills The following resources must be available materials and equipment relevant to assessing candidates ability to prepare evidence at racing appeals including supervised access to inquiry protest and appeals documents at supervisors discretion racing administration buildings and related appeals facilities work instructions and related documentation
Method of assessment	Assessment methods must satisfy the endorsed Assessment Guidelines of the Racing Training Package The suggested strategies for the assessment of this unit are written andor oral assessment of candidates required knowledge observed documented and firsthand testimonial evidence of candidates application of practical tasks case studies to assess candidates ability to provide written andor oral responses to various scenarios Evidence is required to be demonstrated over a period of time therefore where performance is not directly observed any evidence should be authenticated by supervisors or other appropriate persons at least one of whom should be approved by the State Principal Racing Authority This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role
Guidance information for assessment	Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. The range statement provides details of how this competency can be used in the workplaces of the racing industry to prepare for appeals. Workplaces include greyhound, harness and thoroughbred racecourses, training tracks and administration buildings. Stewards oversee the conduct of all racing-related activities within the responsibilities and powers described under the rules of racing. The conditions under which this unit is delivered and assessed must take into consideration these powers and responsibilities. These powers and responsibilities are further described in the rules of racing for the relevant racing code. It is strongly recommended that training facilitators and learners refer to these powers and responsibilities as part of the range of conditions for all units covered in the steward specialist area of the Training Package.
Appeals process includes:	appeal decision application for stay of proceedings avenue of appeal for aggrieved person at first or second level, dependant on racing code procedures level of fine or suspension duration lodgement of fees notice of appeal subject matter of appeals and associated rules of racing time frame of appeal related to statutory requirement.
Evidence may include:	copy of betting sheets and fluctuations inquiry transcripts models stewards' reports swab materials videos.
Effective listening and speaking skills may include:	being clear and precise clarifying what a question is about prior to responding presenting information in logical order speaking clearly using language that is not patronising but at a level suitable for interviewee using body language and voice that is assertive but not aggressive using non-discriminatory language verifying what has been said or done and why.
Assertiveness skills may include:	acknowledging rights of self and others confronting tactfully displaying self-confidence giving others an opportunity to state their case keeping control of emotions keeping control of tone, level and pitch of voice maintaining authority without resorting to emotional blackmail or violence valuing others.

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