Elements and Performance Criteria
- Establish the decision-making process
- Access, interpret and apply compliance documentation relevant to the work activity
- Develop policies which clearly express the worksite's commitment to decision making at the appropriate level
- Clearly define and allocate responsibilities and duties which allow the implementation and integration of the decision-making process
- Develop systems and procedures to provide the appropriate information to manage the decision-making process
- Provide information to the level necessary for effective decision making
- Notify decisions having impact beyond the decision maker's area of responsibility to the area(s) concerned in a timely manner
- Obtain and analyse the information needed for decision making
- Research the advice and information needs of recipients in ways which are appropriate and sufficient and take account of worksite constraints
- Identify the information needed to make the required decisions at the various levels/sections of the worksite
- Select information which is accurate, relevant to the objectives, and sufficient to arrive at reliable decisions
- Ensure that methods of obtaining information are consistent with worksite values, policies and legal requirements
- Take prompt and effective remedial action where information is inadequate, contradictory or ambiguous
- Use methods of analysis which achieve the objectives, identify patterns and trends, and lead to clear conclusions
- Ensure that a record of the analysis is sufficient to indicate assumptions and decisions made at each stage
- Make decisions
- Advise and inform others
- Make timely decisions and communicate clearly to those who need to know
- Provide advice and information at a time and place, and in a form and manner appropriate to the needs of recipients
- Provide information which is accurate, current, relevant and sufficient
- Provide advice which is consistent with worksite policy, procedures and constraints and supported by reasoned arguments and appropriate evidence
- Confirm recipients' understanding of the advice and information provided
- Use feedback from recipients to improve the way advice and information is provided
- Use feedback processes effectively to monitor the implementation and impact of decisions