What evidence is required to demonstrate competence for this standard as a whole

Competence in providing information on environmental issues and policies requires a reportcorrespondence to be prepared detailing local regional and national environmental issues and policies as requested by the client The skills and knowledge required to provide information on environmental issues and policies must be transferable to a range of work environments and contexts For example this could include different environmental issues and policies client groups and pertaining to different regions and areas

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this standard in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Relevant local regional state and national environment issues

Relevant local regional state and national environment policies

International treaties agreements and charters

Types of information sources

Methods and means of accessing data

Means of validating information

Types of reports and their uses

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria appropriate literacy and numeracy levels as well as some complementary skills are required These include the ability to

Follow the enterprises policies and procedures make notes from spoken and written texts in chosen fields of knowledge sequence writing with attention to organising principles of time importance or other workplace relevant system use vocabulary and grammar appropriate to register and to create nuances of meaning

Research elicit and source correct information check and validate information with peersteacherexternal source consider aspects of context purpose and audience when comprehending or generating texts draw together information gathered from a range of sources then summarise data in a logically coherent reportbrief

Listen and question to clarify and elicit information participate effectively in spoken interactions communicate ideas arguments and conclusions logically clearly and concisely in an appropriate form using appropriate vocabulary provide clear sequenced oral instructions to others

Identify gaps in information and gather necessary information from external sources select alternative methods to locate information

Proofread and edit reportscorrespondence

Record and file data and adhere to designated deadlines

What processes should be applied to this competency standard

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this competency standard Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

Through preparation of reports

How can information be collected analysed and organised

Through extracting and filing of data

How are activities planned and organised

In response to requests for information and established processes and timelines

How can team work be applied

Cooperation and collaboration in researching extracting and reporting information

How can the use of mathematical ideas and techniques be applied

Assembling and calculations based on data on environmental issues

How can problemsolving skills be applied

In dealing with potential conflict situations especially where there is community concern regarding issues and legislation

How can the use of technology be applied

Through use of computers and communication systems

Are there other competency standards that could be assessed with this one

This competency standard could be assessed on its own or in combination with other competencies relevant to the job function

There is essential information about assessing this competency standard for consistent performance and where and how it may be assessed in the Assessment Guidelines for this Training Package All users of these competency standards must have access to both the Assessment Guidelines and the relevant Sector Booklet

Where may request for information come from?

What recording systems might be relevant to this standard?

What appropriate responses may be included in this unit?

What sources of information may be relevant to this standard?

What policies and procedures may be relevant to this standard?

Who may be classified as a designated person?

What environmental issues are relevant to this standard?

What environmental policies are relevant to this standard?

What formats may be included in this unit?