What evidence is required to demonstrate competence for this standard as a whole

Competence in planning implementing and reviewing a quality assurance program requires evidence that quality assurance programs have been successfully and appropriately established and managed in an agricultural or horticultural enterprise The skills and knowledge required to plan implement and review a quality assurance program must be transferable to a range of work environments and contexts For example this could include different rural enterprises and commodity areas

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this standard in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

market projections and customer requirements

costbenefit of quality assurance implementation

system analysis HAACCP or related processes

enterprise culture and values

leadership and administrative skills

human resources induction practices

human resources performance monitoring practices

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These skills include the ability to

determine quality assurance objectives for the enterprise

plan the quality assurance program and develop implementation strategies

implement the quality assurance program

review the quality assurance program

What processes should be applied to this competency standard

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this competency standard Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

Through interaction with staff and financial service providers

How can information be collected analysed and organised

Through analysis of enterprise business records and characteristics

How are activities planned and organised

According to industry best practice and codes of practice

How can team work be applied

In implementing quality assurance practices in the enterprise

How can the use of mathematical ideas and techniques be applied

Through calculations associated with business record keeping systems and data analysis

How can problemsolving skills be applied

Through the review and assessment of quality assurance program

How can the use of technology be applied

In maintenance of records and use of computer software applications

Are there other competency standards that could be assessed with this one

This competency standard could be assessed on its own or in combination with other competencies relevant to the job function

There is essential information about assessing this competency standard for consistent performance and where and how it may be assessed in the Assessment Guidelines for this Training Package All users of these competency standards must have access to the Assessment Guidelines Further advice may also be sought from the relevant sector booklet

What future market requirements may be relevant to this competency standard?

What industry quality assurance programs can be included?

What communication may be relevant to this competency standard?

Which processes and practices are relevant?

What recording systems may be included?

What conditions could be relevant to this competency standard?

What reporting formats can be used?

What mechanisms for gaining feedback may be relevant to this competency standard?