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Elements and Performance Criteria

Required Skills

Evidence Required

What are the critical aspects of evidence required for this unit of competency as a whole

The critical requirements that are valuable for this unit of competency as a whole are listed below

Assessment must confirm ones ability to

communicate with supervisors and others in the workplace

follow instructions

contribute to a productive work environment

observe safe work practices

use personal protective clothing and equipment correctly and safely

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit of competency are listed below and include

hazards in the industry

communication procedures systems and technology relevant to the industry

industry expectations of conduct presentation and work performance including quality and productivity

appropriate behaviour relating to antidiscrimination and sexual harassment

industry employment terms and conditions and career pathways

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These skills include

ability to observe safe work practices

ability to communicate with others

ability to use personal protective clothing and equipment correctly

ability to use equipment and machinery correctly and safely

literacy skills to read and follow organisational policies and procedures including OHS follow sequenced written instructions and record information accurately and legibly

interpersonal skills to relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

oral communication skills language competence required to fulfil the job role as specified by the organisation including questioning active listening asking for clarification and seeking advice from supervisor

numeracy skills to complete basic arithmetic calculations and measure volumes

problemsolving skills to use available resources and prioritise daily tasks

What are the specific resource implications for this unit of competency

For valid assessment one must have opportunities to participate in a range of exercises case studies and other real and simulated practical and knowledge assessments that demonstrate the skills and knowledge to participate in preparing for animal care work One must also have access to the resources listed below that include

personal protective clothing and equipment

workplace hazards

relevant instructions and notices

What considerations should there be for consistency in performance

To ensure consistency in ones performance competency should be demonstrated on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and where possible over a number of assessment activities

The skills and knowledge required to prepare for animal care work must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events For example this could include work within different workplaces and industry sectors and with different groups of coworkers

What considerations should there be for context of assessment

Assessment for this unit of competency is to be largely practical in nature and will be most appropriately assessed in an animal care workplace or in a situation that reproduces normal work conditions

There must be access in either situation to the appropriate equipment and or resources to enable one to demonstrate competency

What processes should be applied to this unit of competency

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added The questions below highlight how these processes are applied in this unit of competency Following each question a number in brackets indicates the level to which the key competency needs to be demonstrated where not required perform the process perform and administer the process and perform administer and design the process

How can communication of ideas and information be applied

By discussing information about the job tasks and problems with supervisors

How can information be collected analysed and organised

By locating applying and clarifying when required workplace and supervisors instructions

How are activities planned and organised

By discussing work tasks with supervisors in order to complete them efficiently in a logical sequence and in a timely manner

How can teamwork be applied

By participating with others in undertaking work tasks

How can the use of mathematical ideas and techniques be applied

How can problemsolving skills be applied

By referring to supervisors for guidance

How can the use of technology be applied

By using technology to communicate with others

Are there other units of competency that could be assessed with this one

This unit of competency could be assessed on its own or in combination with other competencies relevant to the job function

Range Statement

Range of Variables The Range of Variables explains the range of contexts within which the performance and knowledge requirements of this unit may be assessed. The scope of variables chosen in training and assessment may depend on the work contexts
Which personal protective clothing or equipment may be required?	Personal protective clothing and equipment may include safety harnesses, eye and ear protection and protection from chemicals including gloves, respirators and headgear.
Which hazards may be relevant?	Hazards may include those relating to manual handling, vehicles, equipment and machinery operation and maintenance and mechanical malfunctions. They may also relate to exposure to moving parts, noise, chemicals, gases, dust, plants and animals, solar radiation, electricity, damaged or broken structures, damaged or worn equipment, items blocking exits, poor surfaces, spillages and breakages.
What is included in manual handling?	Moving, lifting, shovelling, loading materials, pulling, pushing, up-ending materials, hand tool use and handling plants and animals.
What types of instructions andnotices may be relevant?	Verbal and written directions, notes, messages, rosters, labels, symbols, signs, tables, simple graphs, personnel information, safety material, documentation with client details, organisation-specific data and industry network details.
Which forms of communication may be relevant?	Face to face, telephone, written or electronic means.
What conduct and presentation may be relevant?	Conduct may include safe behaviour when completing work tasks, punctuality, courtesy, cooperating with others and following directions. Presentation may include personal and workplace hygiene and wearing personal protective clothing.
What information about the industry may be relevant?	Information may include the different sectors of the industry, the services available in each sector, the relationship between sectors and other industries, industry work conditions, legislation that affects the industry, industrial relations issues, major organisations and career opportunities within the industry, appropriate industry work ethic and quality assurance issues.
Which employmentterms and conditions may be included?	Workplace agreements, relevant union conditions and awards, employment contracts and workplace etiquette and requirements.