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Elements and Performance Criteria

  1. Identify and access information about flower and plant materials.
  2. Research and interpret information on flower and plant materials.
  3. Recognise and name flowers and plant materials.
  4. Update personal and organisational knowledge of flower and plant materials.

Required Skills

Required skills

research skills to identify interpret and sort relevant information

communication skills including active listening and questioning to obtain information and to provide a verbal summary of information

literacy skills to read and comprehend the content of sometimes unfamiliar and detailed product information documents including inhouse and supplier product sheets or manuals

writing skills to summarise and record information in basic documents such as information sheets portfolios and files

visual recognition and naming of an extensive range of flower and plant materials

Required knowledge

sources of information on flowers and plant materials

different formats for recording information on flowers and plant materials

industry terminology and common abbreviations that relate to flower and plant materials

the breadth of knowledge required ie the numberand types of flowers will vary according to the expectations of the individual floristry business and its location and product base The florist must have a breadth of knowledge that meets the requirements of the industry sector specific workplace and specific location of the business The industry in general would expect assessment to include an extensive range of fresh dry and preserved flower and plant materials including the common exotic and Australian wildflower varieties

for each flower or plant material whether local or imported the depth of knowledge must cover the specific features technical characteristics and key information on seasonal availability

Features

common and botanical nomenclature

country of origin

appearance and colour of bloom foliage stem and bud

characteristics of the perfume

toxicity and allergy characteristics

common pests and diseases their affectsand treatments post harvest

vase life or lifespan

Technical characteristics

suitability of use in different styles of products

suitability of use for different floristry techniques

suitability for different special occasions or events

suitability to meet cultural or religious protocols and preferences

impacts of fumigation on lifespan

handling requirements to avoid spoilage

storage requirements

conditioning requirements

preparation requirements

maturation requirements

maintenance requirements postharvest

Key information on seasonal availability

different seasons for flower and plant materials including

Australian wildflowers and foliage

varieties grown in Australia

varieties grown overseas

commonly used varieties

exotics

availability to the floristry business

varieties out of season in the local region state or territory or Australia which can be sourced elsewhere for example interstate or overseas

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to research current relevant and accurate information on flower and plant materials using different information sources and media

knowledge of current information sources

knowledgeof the specific features and technical characteristics of flower and plant materials and key information on seasonal availability nominated in the Range Statement

ability to visually recognise and name an extensive range of flower and plant materials

ability to regularly source information on an extensive range of flower and plant materials This should occur over a period of time and the information should be tailored to meet different care design or construction requirements to ensure consistency of performanceand ability to respond to different requirements

completion of research activities within commercial time constraints and within any operational deadlines

Context of and specific resources for assessment

Assessment must ensure

access to information equipment such as computers communication technology printers information programs and publications currently used in the floristry industry to source and store floristry related information

access to sources of product information such as reference books sales brochures product and service manuals supplier information kits electronic information sources and information databases

a diverse comprehensive and commercial product range of flowers and plant materials so that live visual recognition can take place

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of activities that involve live recognition of flowers and plant materials

evaluation of research activities that are integrated with other activities such as caring for floristry stock designing or constructing floristry products

projects case studies or work activities to assess ability to obtain current accurate and relevant information for particular operational purposes

evaluation of documented research activities and information portfolios prepared by the candidate to meet differing operational needs

written and oral questioning or interview to test knowledge of the sources of information and the various features and technical characteristics of flower and plant materials

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SFLDECA Design floristry products

SFLDEC302A Design floristry products

SFLDECA Construct hand tied floristry products

SFLDEC304A Construct hand tied floristry products

SFLDECA Construct wired floristry products

SFLDEC305A Construct wired floristry products

SFLDECA Construct floristry products with a base medium

SFLDEC306A Construct floristry products with a base medium

SFLSOPA Receive and store floristry stock

SFLSOP203A Receive and store floristry stock

SFLSOPA Prepare and care for floristry stock

SFLSOP204A Prepare and care for floristry stock.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Sources of product information may include:

supplier or grower of the product

product library

the Internet or intranet

organisation-designed information systems, e.g. inventory control database, product manuals, price lists

state and federal government authorities e.g. Australian Quarantine Inspection Services (AQIS) and various state national parks and wildlife services

media

reference books

libraries

industry associations

grower associations

industry journals or trade magazines

personal observation and experience

colleagues, supervisors and managers

industry contacts, mentors and advisors

professional development activities including:

product launches

promotional seminars

trade shows

workshops

conferences

demonstrations.

Particular sales or operationalneed may involve:

providing specific product information and advice to the customer

selling floristry products

organising a relay sale or delivery

designing suitable floristry products

assembling or constructing floristry products

purchasing or receiving and storing floristry stock

preparing quotations

preparing, monitoring and maintaining the quality of flower and plant materials.

Specific product information may be found in:

product labels

brochures

e-brochures

organisation-designed information systems, e.g. inventory control database, product and service manuals, price lists

supplier price lists

sales kits

supplier information kits

advertising flyers

manufacturer specifications.

Formal and informal research may include:

informal discussions with colleagues

formal study

accessing and reading promotional information, including product brochures and updates

liaising with trade and general media

attending professional development activities including:

product launches

promotional seminars

trade shows

workshops

conferences

demonstrations

direct contact with other organisations, including suppliers, industry associations, grower associations and distribution chains

attending floral festivals and competitions

accessing the Internet and intranet

personal on-site observation or exploration of parks, gardens, state forests and national park

organising information from own memory and experiences

watching television, videos and films

listening to radio

reading newspapers, books and other references.

Features of flower and plant materials obtained through research must include:

common and botanical nomenclature

country of origin

appearance and colour of bloom, foliage, stem and bud

characteristics of the perfume

toxicity and allergy characteristics

common pests and diseases, their affects and treatments post harvest

vase life or lifespan.

Technical characteristics must include:

suitability of use in different styles of products

suitability of use for different floristry techniques

suitability for different special occasions or events

suitability to meet cultural or religious protocols and preferences

impacts of fumigation on lifespan

handling requirements to avoid spoilage

storage requirements

conditioning requirements

preparation requirements

maturation requirements

maintenance requirements (post-harvest).

Flower and plant materials must include:

flowers including:

fresh (common, exotic and Australian wildflowers)

dry and preserved.

plant materials including:

fresh (common, exotic and Australian foliage)

dry and preserved

potted plants.

Key information on seasonal availability must include:

different seasons for flower and plant materials including:

Australian wildflowers and foliage

varieties grown in Australia

varieties grown overseas

commonly used varieties

exotics.

availability to the floristry business

varieties out of season in the local region, state or territory or Australia which can be sourced elsewhere, for example interstate or overseas

Storage of information may include:

card reference systems

files and notes on particular flowers and plant materials

files and notes on particular customer groups and preferred flowers and plant materials

files and notes on suppliers of various flowers and plant materials

computerised database of information

personal product preference manual

portfolio of products personally produced.

Relevant personnel may include:

colleagues

supervisors

managers

floral designers

studio designers

more experienced florists

owner-operators of a small floristry business

production managers.