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Elements and Performance Criteria

  1. Maintain cleanliness of preparation and display areas.
  2. Prepare and condition flower and plant materials
  3. Monitor and maintain the appearance of flower and plant materials
  4. Monitor and maintain floral displays and ancillary merchandise.
  5. Reduce negative environmental impacts.

Required Skills

Required skills

correct use of personal protective equipment

cleaning techniques for areas used for the preparation and care of floristry stock

recognition of spoilt flowers and plant materials

safe handling techniques for toxic flower and plant materials and those treated with toxic substances such as fungicides and pesticides

correct handling techniques for a wide variety of flower and plant materials to avoid spoilage of floristry stock

organisational skills to conduct preparation and maintenance activities as a logical and timeefficient work flow

literacy skills to read and comprehend product instructions useby dates stock labels and organisational procedures

writing skills to produce replacement product labels and price tickets and to make simple written reports on such things as the presence of pests and diseases levels of spoilt stock and to complete basic monitoring and maintenance records

communication skills to discuss such things as monitoring and maintenance schedules and to make accurate verbal reports onspoilt stock

numeracy skills to calculate the dilution requirements of cleaning and conditioning products to calculate water and fertiliser requirements and to comprehend and adjust correct temperature and humidity meters

Required knowledge

health issues related to the handling of toxic plants and those treated with toxic substances

the general characteristics and symptoms of common flower and plant pests and diseases and segregation and disposal methods

the visual recognition and general care requirements of a wide variety of flower and plant materials in order to identify stock to apply the correct preparation and maintenance techniques and to display and store items in the appropriate location

correct environmental conditions including temperature light and humidity controls for the display and storage of a wide variety of flower and plant materials and any perishable foodstuffs and alcohol commonly used by the floristry industry and the organisation in particular

correct food and water supply requirements for a wide variety of flower and plant materials and displays commonly used by the floristry industry and the organisation in particular

correct preparation conditioning and maturation techniques for a wide variety of flower and plant materials commonly used by the floristry industry and the organisation in particular

applications of different types of cleaning and conditioning products

the essential features of and safe practices for using common hazardous substances used by the floristry industry and in particular substances used by the organisation eg cleaning conditioning pest and disease control products and preservatives

the environmental impacts of cleaning premises preparing and maintaining floristry stock and minimal impact practices to reduce these especially those that relate to resource water and energy use

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances spoiled and diseased flower and plant materials and those that have a propensity to propagate weeds

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to safely handle flowers plant materials and hazardous substances

visual recognition and knowledge of the general care requirements of a wide variety of flowers plant materials and perishable foodstuffs

ability to care for multiple and diverse flower and plant materials display items and ancillary merchandise To ensure consistency of performance and ability to respond to different requirements this must occur over a period of time and cover the preparation and maintenance of floristry stock using different preparation conditioning and maturationtechniques

the maintenance of flower and plant materials over a period covering their storage and display life cycle to ensure the monitoring aspects of this unit are fully covered

completion of preparation and maintenance activities within commercial time constraints

Context of and specific resources for assessment

Assessment must ensure

the preparation and maintenance of stock items within a floristry preparation maintenance display and storage environment

a diverse comprehensive and commercial range of equipment used during the preparation and maintenance of floristry products eg knives scissors secateurs containers and storage facilities with correct temperature and humidity conditions

a diverse comprehensive and commercial product range of flowers and plant materials floral displays cleaning agents preservatives and conditioning agents that can be used during the preparation and maintenance process

access to cleaning and conditioning product instructions

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate preparing and caring for floristry stock

project or work activities that allow for the preparation and care of floristry stock for an event or special occasion so that a whole life cycle is covered

written and oral questioning or interview to test knowledge of the care requirements of various flower and plant materials pests and disease symptoms and applications of various conditioning techniques

review of workplace reports and maintenance records prepared by the candidate

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SFLSOPA Source information on floristry products and services

SFLSOP201A Source information on floristry products and services

SFLSOPA Recognise flower and plant materials

SFLSOP202A Recognise flower and plant materials

SFLSOPA Receive and store floristry stock

SFLSOP203A Receive and store floristry stock

SFLSOPA Display and merchandise floristry products

SFLSOP205A Display and merchandise floristry products

SIRRFSAA Apply retail food safety practices

SIRRFSA001A Apply retail food safety practices

SIRXOHSA Apply safe working practices

SIRXOHS001A Apply safe working practices.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Areas used for the preparation of flower and plant materials may include:

tables

benches

sinks

floor space.

Flower and plant materials must include:

flowers including:

fresh (common, exotic and Australian wildflowers)

dry and preserved

artificial.

plant materials including:

fresh (common, exotic and Australian foliage)

dry and preserved

artificial

potted plants.

Spoilage of flower and plant materials may relate to:

contamination with cleaning agents

cross contamination of diseased or pest affected flowers and plant materials with healthy plants

incorrect application of conditioning or preservative agents or contamination with cleaning agents

incorrect application of humidity and temperature controls

incorrect exposure to environmental heating or air conditioning

incorrect handling and display or storage causing crushing or wilting

incorrect handling and display or storage of fruit and vegetables

discoloured or damaged buds, blooms or foliage

damaged stems

stock that is beyond its expiry date.

Containers may include:

baskets

decorative pots

buckets or decorative pails

bowls

vases

pots and urns

wooden boxes.

Display areas may include:

fixed or moveable shelves

food and liquor shelves, cabinets and refrigerators

floor space

windows

front of shop and other outdoor spaces

display fixtures, cabinets

containers, bins, baskets, buckets or decorative pails and non permanent fixtures.

Floristry stock must include:

flowers and plant materials

displays

stock item made for general sale

ancillary items and merchandise.

Ancillary merchandise may include:

chocolates, fruit, nuts, alcohol

hampers

gift items of any type

novelties such as balloons and toys

horticulture lines

flower preservatives and conditioning agents.

Preparation and conditioning techniques must involve:

providing nutrients

using preservative solutions

using conditioning solutions

scalding

cooling

bathing flowers

spraying for pests and diseases

using cleaning agents

dusting or wiping

removal or trimming foliage or buds

trimming or re-cutting stems.

Conditioning products may include:

household bleach

citric acid

commercial preservative solutions.

Environmental conditions must involve:

storing or maintaining displays, flowers and plant materials:

in cool rooms

in refrigerators

at room temperature

correct application of humidity and temperature controls

protecting flower and plant materials from exposure to:

heating or air conditioning

accidental damage through pedestrian traffic

winds and drafts

environmental heat and light.

Monitoring and maintenance procedures must include:

visual monitoring

environmental monitoring

checking expiration dates

following manufacturer, supplier or grower instructions

watering and replacing preservatives

misting flowers

replacing or replenishing water

checking temperature sensors

maintaining correct humidity and temperature levels

maintaining light requirements

pruning

staking

fertilising and or replenishing fertiliser

inspection of soil

use of ethylene controls

stock rotation and re-conditioning

removing damaged stock and waste

recycling

dusting or wiping

cleaning.

Food and water supplies may include:

fertiliser

fresh water.

Temperature and humidity requirements may involve:

storing or maintaining displays, flowers and plant materials:

in cool rooms at the correct temperature

in refrigerators at the correct temperature

at room temperature without exposure to high or low levels of light and heat

misting flowers and foliage.

Maturation techniques must include:

pinching out anthers and stamens

removal of foliage

storage in cool rooms and refrigerators

use of grow lamps, direct sunlight or heat.

Pests and diseases may include:

aphids

mites

leaf miners

loopers

mealy bugs

light brown apple moth larvae

rust

white rust

botrytis

powdery mildew

nutrient deficiencies in the growing stage

malformations.

Other perishable merchandise may include:

chocolates

fruit

vegetables

nuts

alcohol

cheese.