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Elements and Performance Criteria

  1. Prepare for massage treatments.
  2. Manage massage treatments.
  3. Apply safe and effective methods of body massage.
  4. Review treatment and provide post-treatment advice.

Required Skills

Required skills

The following skills must be assessed as part of this unit

technical skills to

recognise and respond to contraindications and adverse effects

interpret treatment plans and identify and adjust to changes in client condition

prepare service area and client for treatment according to treatment plan and workplace practices

apply a defined range of massage movements and routines according to treatment plan

identify major bones and muscle groups through palpation

communication skills to

seek feedback and respond to questions

provide information and reassurance to client throughout the service

literacy skills to

read and apply relevant workplace documents

read and record outcomes on treatment plan

timemanagement skills to manage time throughout the body massage treatment

Required knowledge

The following knowledge must be assessed as part of this unit

how to set up massage area for a massage

relevant health and hygiene regulations and requirements

infection control procedures and application of universal precautions as they apply to the provision of a body massage service

correct and environmentally sound disposal methods for all types of waste and in particular for hazardous substances

indications and contraindications for massage

workplace practices in regard to body massage

factors likely to affect the suitability of each massage technique to client needs and the effects and benefits of each

skeletal and muscular system including

awareness of postural and skeletal abnormalities

muscle contractility and motor points

position and action of superficial muscles of the body in relation to body massage including deltoid biceps triceps brachialis trapezius latissimus dorsi serratus anterior pectorals rectus abdominous obliques gluteals hamstrings quadriceps sartorius adductors gastrocnemius soleus and tibialis anterior

articular system classification of joints and types and ranges of motion

nervous system and its relationship to skin sensations

categories of massage motor points and reflex points

classifications benefits and application of effleurage petrissage tapotement and vibratory massage movements

ethical and legal implications of the practice of massage

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

interpreting treatment plan and making adjustments required by variations in clients condition

preparing massage area and clients for body massage treatments

applying and adapting massage movements and routines to suit client requirements and reactions during treatment

demonstrating safe and effective application of required massage techniques listed in the range statement

using time effectively

evaluating body massage treatments and advising clients on future treatments

accurately and legibly recording relevant data on client treatment plans

Context of and specific resources for assessment

Assessment must ensure

that competency is consistently demonstrated over a period of time and observed by assessor or technical expert working in partnership with assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace

Assessment must ensure access to

an environment which includes as a minimum

individual client workstations

adjustable massage couch with safe working access for operator and equipment

relevant professional massage medium

apprppriate supply of towels

client gown

client cover

relevant workplace documentation including

manufacturers equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals

a range of clients with different requirements

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of learner performing a range of tasks in the workplace or a simulated work environment over sufficient time to demonstrate handling of a range of contingencies including

preparing clients for body massage

applying a range of manual massage techniques according to agreed treatment plans

providing posttreatment advice and making treatment recommendations to clients

written and oral questioning appropriate to the language and literacy level of the learner to assess knowledge and understanding of

appearance of contraindications and adverse effects

factors likely to affect the suitability of each technique to client needs and the effects and benefits of each step in body massage

categories of massage motor points and reflex points

classifications benefits and application of range of massage movements described in range statement

ethical and legal implications of the practice of massage

completion of workplace documentation relevant to providing body treatments

thirdparty reports from technical experts

completion of selfpaced learning materials including personal reflection and feedback from a trainer workplace coach or supervisor

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SIBBCCSA Recognise body structures and systems in a beauty therapy context

SIBBCCS403A Recognise body structures and systems in a beauty therapy context

SIBBCCSA Develop treatment plans

SIBBCCS405A Develop treatment plans.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Treatment plan must include:

outcomes of previous treatments

relevant medical history

medications being used

contraindications

massage techniques, including types, frequency and duration of movements

tools and equipment selected.

Contraindications may include:

infectious disease suggested by fever, lethargy and nausea, until reviewed and cleared by a medical practitioner

symptoms that do not have a logical explanation and should be referred to a medical practitioner, including:

pain: local, sharp, dull, deep and surface

extreme fatigue

inflammation

lumps and tissue changes

severe oedema

infection

bleeding and bruising

hot or cold extremes of body temperature

factors restricting treatment or that require adaptation of the body massage, such as:

pregnancy

skin trauma

lesions

rashes.

Clients may include:

new or regular clients with routine or special needs

female or male clients

people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities.

Necessary action may include:

following actions for a range of clients:

encouraging client to seek medical advice

explaining why service cannot be carried out

modifying the body massage service

refusing an unsuitable client.

Mode of administration may include:

exposure of sections of the body

rotating of exposure around the body

use of oils and treatments

requirement for feedback and interaction

massage technique

variations in application intensity

requirements of specific positioning of client.

Treatment area must include:

torso

back

neck

décolletage

arms

legs.

Reactions may include:

pain or discomfort

verbal, tactile or visual feedback

muscular spasms

allergy or reactions to body oils or treatments

skin blemishes due to massage stimulation

bruising

temperature discomfort

joint sounds

client relaxation

emotional release.

Responses to reactions may include:

adjusting treatment accordingly

seeking appropriate expertise

discussing reaction with client

adhering to workplace guidelines for dealing with emergencies

accessing local emergency services.

Massage medium may include:

oil

cream

powder.

Massage techniques must include:

passive joint movement techniques

passive soft tissue movement

gliding techniques

longitudinal stroking

kneading

friction techniques

compressive techniques

petrissage

stretching techniques

superficial lymph drainage techniques.

Treatment routine must include:

rhythm

repetition

variation.