Required skills

The following skills must be assessed as part of this unit

technical skills to

apply commonly used treatment techniques listed under the range of variables

provide treatment according to the individual condition and presence ofcomplicating factors

prepare clients for treatment according to reflexology principles

provide treatment and record client responses

ensure all treatmentcare delivered is consistent with legislative and regulatoryrequirements

identify major bones and structure muscles ligaments and tendons of the feet through palpation

gather and interpret information through touch

timemanagement skills to manage time throughout consultation and treatment

selfmanagement skills to use equipment and resources competently and safely

communication skills to communicate effectively with clients

Required knowledge

The following knowledge must be assessed as part of this unit

history philosophies and beliefs of reflexology

anatomy and physiology in relation to a reflexology framework

best practice reflexology principles

fundamental structure and function of anatomical systems

fundamental principles of biomechanics

possible reactions and contraindications to treatment

legal and regulatory implications to treatment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

effective questioning and active listening techniques to consult reassure and negotiate with clients while maintaining discretion and confidentiality

interpreting treatment plan and making any adjustments required by variations in clients condition

applying knowledge of relationship between muscles and organs to zones of body when using reflexology techniques

applying a variety of reflexology relaxation techniques

recognising and managing contraindications and adverse effects

evaluating application of reflexology relaxation techniques and advising client on future treatments

accurately and legibly recording relevant treatment data

Context of and specific resources for assessment

Assessment must ensure

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace

Assessment must ensure access to

an environment which includes as a minimum

individual client workstations

adjustable massage couch with safe working access for operator and equipment

a relevant professional massage medium

apprppriate supply of towels

client gown

client cover

appropriate cleaning and disinfection products and equipment

relevant workplace documentation including

manufacturers equipment instructions

product instructions

manufacturer safety data sheets

workplace policies and procedures manuals

a range of clients with different reflexology requirements

For further guidance on the use of an appropriate simulated environment refer to the Assessment Guidelines in this Training Package

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of learners performing a range of tasks in the workplace or a simulated work environment over sufficient time to demonstrate handling of a range of contingencies including

preparing the client for application of reflexology relaxation techniques

applying reflexology relaxation techniques according to clients treatment plan

providing advice on home care

case studies and scenarios to discuss issues and strategies to contribute to best practice

written and oral questioning appropriate to the language and literacy level of the learner to assess knowledge and understanding of reflexology relaxation techniques in beauty treatments including the application of health and hygiene procedures

completion of workplace documentation relevant to using reflexology relaxation techniques in beauty treatments

thirdparty reports from technical experts

completion of selfpaced learning materials including personal reflection and feedback from a trainer workplace coach or supervisor

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SIBBBOSA Provide body treatments

SIBBBOS402A Provide body treatments

SIBBCCSA Recognise body structures and systems in a beauty therapy context

SIBBCCS403A Recognise body structures and systems in a beauty therapy context

SIBBCCSA Develop treatment plans

SIBBCCS405A Develop treatment plans.

Clients may include:

Treatment plan may include:

Factors that may interfere with the effectiveness of treatment may include:

Principles of reflexology must include:

Mode of administration may include:

Variations to treatment plan may include:

Reactions during the treatment may include:

Relevant legislation and codes may include:

Workplace policies and procedures may include:

Massage mediums may include:

Zones of the body may include:

Reflexology relaxation techniques must include:

Leverage may include:

Pressure may include:

Working on reflexology points on both feet may include:

Length of session may include:

Client feedback may include:

Future treatment program may include:

Post-treatment adverse effects may include:

Home-care advice may include: