Required skills

safe operation of cremation equipment

communication skills including clear and direct communication and active listening and questioning techniques to identify and confirm work requirements and report faults or defects

literacy and numeracy skills to identify and interpret work requirements follow manufacturer instructions and complete cremation documentation including labelling of cremated remains

organisational and selfmanagement skills to complete required tasks according to client requirements and workplace policies and procedures

Required knowledge

crematorium procedures

broad working knowledge of relevant federal state or territory and local government legislation and regulations relating to OHS conduct of cremations and completion of required documentation

workplace policies and procedures regarding cremation

operating and maintenance requirements of relevant tools and equipment

professional funeral services industry parameters in dealing with the deceased and the bereaved

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

ability to start up stabilise operate monitor and shut down cremator correctly according to manufacturer instructions workplace policies and procedures

correct interpretation processing and completion of documentation to ensure accurate records are maintained for processing and storage of remains

accurate and sensitive processing of cremated remains according to regulatory requirements and workplace policies and procedures

use of safe manual handling techniques

cremating coffins and caskets on multiple occasions to ensure consistency of performance and ability to respond to different situations

Context of and specific resources for assessment

Assessment must ensure

demonstration of skills within a facility where human remains are cremated

access to human remains requiring cremation

access to personal protective equipment

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

observation of candidate cremating human remains completing cremations shutting down cremators and maintaining cremators

written or verbal questioning to assess knowledge and understanding of relevant workplace policies and procedures and relevant legislation with regard to performing cremations

review of workplace documents completed by candidate

review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the candidate

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

SIFBCRA Memorialise cremated remains

SIFBCR015A Memorialise cremated remains.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role

Work requirements may include:

Workplace policies and procedures may include:

Personal protective equipment may include:

Relevant legislation and regulations may include:

Appropriate personnel may include:

Relevant documentation may include:

Corrective action may include:

Shutdown procedures may include:

Operational maintenance procedures may include: