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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Supervise staff in preparation for burials.
   • Liaise with appropriate personnel to confirm burial requirements.
   • Advise relevant staff of relevant legislation and workplace policies and procedures for carrying out burials as required.
   • Review and communicate burial schedules to appropriate personnel.
   • Advise appropriate personnel of special requirements and burial procedures as required.
2. Oversee conduct of burials.
   • Monitor burial schedules to assist with efficient operations.
   • Assist staff to resolve scheduling difficulties and deal with contingencies.
   • Monitor burials according to schedules.
   • Address problems that may arise during and after burial and assist staff in their resolution as appropriate.
   • Identify potential or actual breaches of relevant legislation or workplace policies and procedures and take appropriate action.
   • Monitor relevant documentation and take corrective action as required.
   • Evaluate burials for to inform continuous improvement processes.
3. Supervise staff in preparation for burials.
   • Liaise with appropriate personnel to confirm burial requirements.
   • Advise relevant staff of relevant legislation and workplace policies and procedures for carrying out burials as required.
   • Review and communicate burial schedules to appropriate personnel.
   • Advise appropriate personnel of special requirements and burial procedures as required.
4. Oversee conduct of burials.
   • Monitor burial schedules to assist with efficient operations.
   • Assist staff to resolve scheduling difficulties and deal with contingencies.
   • Monitor burials according to schedules.
   • Address problems that may arise during and after burial and assist staff in their resolution as appropriate.
   • Identify potential or actual breaches of relevant legislation or workplace policies and procedures and take appropriate action.
   • Monitor relevant documentation and take corrective action as required.
   • Evaluate burials for to inform continuous improvement processes.

Performance Evidence

Evidence of the ability to:

communicate legislative and burial requirements and schedules to appropriate personnel

coordinate required personnel, tools, equipment and machinery and monitor operations to ensure all burial works are conducted safely and efficiently and in accordance with work specifications and burial schedules

supervise the safe and efficient burial of remains and reinstate the good presentation of burial site.

Evidence of performance of supervising staff on the conduct of five or more burials is required to demonstrate consistency of performance and ability to respond to different situations.

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Knowledge Evidence

Demonstrated knowledge of:

federal, state or territory, and local government legislation and regulations relating to work health and safety/occupational health and safety and conduct of burials

workplace policies and procedures regarding conduct of burials

standard cemetery operating procedures, including gravedigging

cemetery or crematorium records and booking systems

social, religious and cultural differences and traditions in relation to burials

professional funeral services industry parameters and protocols in dealing with the deceased and the bereaved

roles and duties of cemetery and crematorium personnel

effective strategies for dealing with breaches in relation to:

inappropriate staff behaviour

inappropriate response to client behaviour

inefficient work performance

documentation in relation to supervising burials, including but not restricted to:

burial documentation

council permits

schedule running sheets

cemetery plan or map.

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