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Elements and Performance Criteria

1. Conduct preparatory procedures for setting facial features.
   • Prepare and use personal protective equipment.
   • Prepare mortuary area and appropriate instruments and equipment.
2. Disinfect and close eyes.
   • Cleanse, disinfect, dry and relieve eyelids of rigor mortis using swabs.
   • Collect and dispose of soiled cotton in biowaste container.
   • Apply mortuary cream to eye caps or cotton and place onto eyeball.
   • Close upper eyelid 2/3 down and lower eyelid 1/3 up.
   • Conduct evaluation and take corrective action to ensure eye closure looks natural.
3. Disinfect nasal cavity.
   • Thoroughly clean and disinfect nasal cavity.
   • Dry cavity and pack with cotton coated with mortuary cream as required.
4. Disinfect and close mouth.
   • Relieve rigor mortis in mandible and maxilla.
   • Remove any dental prostheses and clean with a brush and disinfectant soap.
   • Thoroughly disinfect complete oral cavity, including teeth, gums and tongue and cleanse with cotton soaked in appropriate disinfectant.
   • Dry oral cavity and pack posterior region with cotton coated with mortuary cream.
   • Select and apply appropriate mouth closure method.
   • Use mouth former or cotton to replace missing teeth as required.
   • Pad buccal cavities with cotton or other appropriate material to fill out natural contours.
   • Model mouth and lips into a pleasing, natural position.
5. Shave facial hair as required.
   • Determine need for shaving of facial hair.
   • Apply suitable lubricant to soften skin.
   • Shave facial hair using a deposable razor, ensuring the removal of hair is thorough.
   • Remove all residues of lubricant and hair and dry face.
   • Apply mortuary cream to prevent razor burn.
6. Clean instruments, equipment and mortuary area.
   • Clean, disinfect or sterilise instruments and equipment according to hygiene and infection control procedures.
   • Dispose of waste materials safely and according to hygiene and infection control.
   • Store instruments and equipment according to workplace requirements.
   • Clean and disinfect mortuary area.
7. Conduct preparatory procedures for setting facial features.
   • Prepare and use personal protective equipment.
   • Prepare mortuary area and appropriate instruments and equipment.
8. Disinfect and close eyes.
   • Cleanse, disinfect, dry and relieve eyelids of rigor mortis using swabs.
   • Collect and dispose of soiled cotton in biowaste container.
   • Apply mortuary cream to eye caps or cotton and place onto eyeball.
   • Close upper eyelid 2/3 down and lower eyelid 1/3 up.
   • Conduct evaluation and take corrective action to ensure eye closure looks natural.
9. Disinfect nasal cavity.
   • Thoroughly clean and disinfect nasal cavity.
   • Dry cavity and pack with cotton coated with mortuary cream as required.
10. Disinfect and close mouth.
    • Relieve rigor mortis in mandible and maxilla.
    • Remove any dental prostheses and clean with a brush and disinfectant soap.
    • Thoroughly disinfect complete oral cavity, including teeth, gums and tongue and cleanse with cotton soaked in appropriate disinfectant.
    • Dry oral cavity and pack posterior region with cotton coated with mortuary cream.
    • Select and apply appropriate mouth closure method.
    • Use mouth former or cotton to replace missing teeth as required.
    • Pad buccal cavities with cotton or other appropriate material to fill out natural contours.
    • Model mouth and lips into a pleasing, natural position.
11. Shave facial hair as required.
    • Determine need for shaving of facial hair.
    • Apply suitable lubricant to soften skin.
    • Shave facial hair using a deposable razor, ensuring the removal of hair is thorough.
    • Remove all residues of lubricant and hair and dry face.
    • Apply mortuary cream to prevent razor burn.
12. Clean instruments, equipment and mortuary area.
    • Clean, disinfect or sterilise instruments and equipment according to hygiene and infection control procedures.
    • Dispose of waste materials safely and according to hygiene and infection control.
    • Store instruments and equipment according to workplace requirements.
    • Clean and disinfect mortuary area.

Performance Evidence

Evidence of the ability to:

disinfect, close facial body cavities, set facial features, and shave facial hair if required, using correct techniques and following work health and safety/occupational health and safety and infection control practices

prepare mortuary area and select and use the required instruments and equipment

clean, disinfect and sterilise the mortuary area, instruments and equipment at conclusion of the treatment.

Evidence of performance of setting facial features on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.

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Knowledge Evidence

Demonstrated knowledge of:

mortuary instruments and equipment used for setting facial features and their associated uses

preparation requirements for the mortuary area

properties and uses of germicidal sprays and disinfectants

structure and functions of the system of the face in relation to setting facial features

facial dimensions for correct alignment of features

techniques for setting facial features

workplace policies and procedures for cleansing, disinfecting and setting facial features

environmentally sound disposal methods for all types of waste and in particular for hazardous substances

funeral services industry parameters and protocols for dealing with the deceased, including social cultural and religious requirements considerations

federal, state or territory, and local government legislation and regulations relating to work health and safety/occupational health and safety, infection control and handling human remains.

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