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Elements and Performance Criteria

1. Prepare to transfer coffin or casket.
   • Interpret and complete documentation to transfer coffin or casket.
   • Liaise with manager to identify transfer time and any social, religious or cultural requirements.
   • Locate and prepare appropriately equipped transfer vehicle.
   • Locate and prepare appropriate transfer equipment.
   • Identify and use personal protective equipment.
2. Complete transfer.
   • Determine most appropriate method of moving coffin or casket.
   • Move coffin or casket using appropriate manual handling techniques and transfer it to trolley or other appropriate apparatus.
   • Transfer coffin or casket to and from appropriate vehicle.
3. Reinstate transfer vehicle and equipment.
   • Clean transfer vehicle and equipment according to manufacturer instructions.
   • Return transfer vehicle and equipment to correct location.
4. Prepare to transfer coffin or casket.
   • Interpret and complete documentation to transfer coffin or casket.
   • Liaise with manager to identify transfer time and any social, religious or cultural requirements.
   • Locate and prepare appropriately equipped transfer vehicle.
   • Locate and prepare appropriate transfer equipment.
   • Identify and use personal protective equipment.
5. Complete transfer.
   • Determine most appropriate method of moving coffin or casket.
   • Move coffin or casket using appropriate manual handling techniques and transfer it to trolley or other appropriate apparatus.
   • Transfer coffin or casket to and from appropriate vehicle.
6. Reinstate transfer vehicle and equipment.
   • Clean transfer vehicle and equipment according to manufacturer instructions.
   • Return transfer vehicle and equipment to correct location.

Performance Evidence

Evidence of the ability to:

interpret and complete transfer documentation in accordance with regulatory requirements

select and prepare transfer vehicles and relevant equipment

transfer coffins or caskets safely and efficiently

Evidence of performance on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.

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Knowledge Evidence

Demonstrated knowledge of:

documentation required in relation to transferring coffins and casket, including:

Death Certificate or Certificate of Life Extinct

coroner’s warrant

medical report

transfer instructions

waterproof identification tag

coffin or casket nameplate

list of personal property of the deceased

receipts for jewellery and other valuables

mortuary occupancy register

transfer requirements for coffins and caskets, including:

between place of death and funeral home

within a funeral home

between funeral home branches

between funeral home and location of funeral, burial or cremation

from one funeral, burial or cremation location to another

transfer equipment including lifting aids, trolleys and stretchers and personal protective equipment

social, cultural and religious differences in relation to transfer of coffins and caskets

workplace policies and procedures applicable to transfer of coffins and caskets, including appropriate dress standards in line with workplace policy

federal, state or territory, and local government legislation and regulations relating to work health and safety/occupational health and safety and the transfer or coffins and caskets

operating and maintenance requirements of vehicles and equipment

professional funeral services industry parameters for dealing with the deceased and the bereaved.

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