Elements and Performance Criteria
- Assess viewing needs.
- Arrange viewing of the deceased person.
- Collaborate with mortuary personnel to arrange appropriate preparation and transfer times of body for viewing.
- Liaise with appropriate funeral and associated personnel to arrange a viewing time and location.
- Determine viewing details and information and inform the family.
- Establish boundaries for the conduct of viewing and inform the family.
- Arrange viewing area according to social, cultural and religious requirements and family’s instructions.
- Position coffin or casket correctly for viewing the deceased person.
- Provide first aid facilities to deal with intense cases of grief reactions that require care.
- Oversee viewing of the deceased person.
- Meet and escort family to viewing area at appointed time.
- Explain proceedings to the family and answer questions that may arise.
- Oversee viewing discreetly and respond to additional family requests or grief reactions.
- Enforce time restraints sensitively as required.
- Escort family from viewing area at appropriate time.
- Assess viewing needs.
- Arrange viewing of the deceased person.
- Collaborate with mortuary personnel to arrange appropriate preparation and transfer times of body for viewing.
- Liaise with appropriate funeral and associated personnel to arrange a viewing time and location.
- Determine viewing details and information and inform the family.
- Establish boundaries for the conduct of viewing and inform the family.
- Arrange viewing area according to social, cultural and religious requirements and family’s instructions.
- Position coffin or casket correctly for viewing the deceased person.
- Provide first aid facilities to deal with intense cases of grief reactions that require care.
- Oversee viewing of the deceased person.
- Meet and escort family to viewing area at appointed time.
- Explain proceedings to the family and answer questions that may arise.
- Oversee viewing discreetly and respond to additional family requests or grief reactions.
- Enforce time restraints sensitively as required.
- Escort family from viewing area at appropriate time.