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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Arrange preparation of deceased persons.
   • Identify correct human remains to be transported and ensure corroboration against body labels or mortuary records according to industry guidelines.
   • Acquire and confirm required documentation of death according to carrier requirements.
   • Liaise with family of deceased to explain and confirm transfer procedures and requirements.
   • Liaise with funeral directing staff at repatriation location to confirm transfer procedures and requirements.
   • Arrange full or partial embalming of non-cremated remains as required.
   • Determine and arrange preparation requirements of human remains for transport according to relevant legislation, regulations and industry guidelines.
2. Make transport arrangements.
   • Identify and document transfer location and consignee and transit director details.
   • Identify and liaise with appropriate carrier company to make transfer arrangements.
   • Notify consignee and transit director of transfer arrangements.
   • Organise and complete required documentation.
   • Arrange for required documentation to be forwarded to relevant agencies.
   • Arrange for transfer of shipping container to the carrier at correct time.
   • Review arrangements and documentation prior to departure.
3. Arrange preparation of deceased persons.
   • Identify correct human remains to be transported and ensure corroboration against body labels or mortuary records according to industry guidelines.
   • Acquire and confirm required documentation of death according to carrier requirements.
   • Liaise with family of deceased to explain and confirm transfer procedures and requirements.
   • Liaise with funeral directing staff at repatriation location to confirm transfer procedures and requirements.
   • Arrange full or partial embalming of non-cremated remains as required.
   • Determine and arrange preparation requirements of human remains for transport according to relevant legislation, regulations and industry guidelines.
4. Make transport arrangements.
   • Identify and document transfer location and consignee and transit director details.
   • Identify and liaise with appropriate carrier company to make transfer arrangements.
   • Notify consignee and transit director of transfer arrangements.
   • Organise and complete required documentation.
   • Arrange for required documentation to be forwarded to relevant agencies.
   • Arrange for transfer of shipping container to the carrier at correct time.
   • Review arrangements and documentation prior to departure.

Performance Evidence

Evidence of the ability to:

assess, confirm and coordinate the body preparations and transport of human remains and accurately complete and process relevant documentation

communicate with family, funeral personnel and carriers to ensure that repatriation of human remains is conducted safely, efficiently and sensitively.

Evidence of performance on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.

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Knowledge Evidence

Demonstrated knowledge of:

federal, state or territory, and local government legislation and regulations relating to intrastate or interstate transportation of human remains

industry guidelines for body preparation, sealing of human remains and shipping containers

carrier options and requirements for air, rail, motor vehicle and ship, including:

separate consignment

packaging requirements for cremated remains

packaging requirements for embalmed and non-embalmed remains

signed declarations

quarantine declarations

refrigeration requirements

timeframes for receipt of remains

body preparation requirements, including:

urn and outer packaging for cremated remains

packaging materials and methods for embalmed and non-embalmed remains

transfer shells

labelling

documentation requirement for transport, including:

statutory declaration in line with carrier requirements

quarantine declaration

embalming certificate

mortuary occupancy register

dangerous goods declaration

transfer instructions

local health authority declarations

medical report identifying cause of death

receipts for jewellery and other valuables

list of personal property of the deceased person

workplace policies and procedures and industry guidelines in relation to arranging transportation of the decreased within Australia

funeral services industry protocols for dealing with the deceased and the bereaved.

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