Elements and Performance Criteria
- Roster and monitor staffing levels and workload.
- Roster staff according to workplace needs, anticipated peaks and relevant legislation.
- Take corrective action according to staff availability and workplace policies and procedures.
- Monitor staff workload and assist staff to prioritise workloads according to work requirements and workplace policies and procedures.
- Maintain staffing levels and rosters according to budget requirements and workplace policies and procedures.
- Provide feedback on rostering and staffing issues to appropriate personnel as required.
- Monitor and support individual and team performance.
- Monitor work performance of individual staff and teams regularly according to workplace policies and procedures.
- Provide constructive feedback to individual staff and teams according to workplace policies and procedures.
- Identify and address performance issues according to workplace policies and procedures.
- Support employee development.
- Identify and record expertise of staff for reference when allocating tasks according to workplace policies and procedures.
- Assist staff to identify their own skills and knowledge in relation to current job roles and career development according to workplace policies and procedures.
- Develop professional development options in consultation with staff according to workplace policies and procedures.
- Maintain staffing records.
- Create and maintain staff records according to workplace policies and procedures.
- Monitor personnel and payroll systems and seek specialist advice according to workplace policies and procedures, and relevant legislation.
- Maintain security and confidentiality of staff records according to workplace policies and procedures, and relevant legislation.